Ratings based on 1,377 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Nice hotel. Room was simple, slightly dated, but clean and didn't smell. Good breakfast included in the price. Good location close to the beach and restaurants etc. I would stay here again!
Comment from Hotel Management
2 May 2024 by Guest Experience Manager, Hotel Management
Whoo Hoooo! So happy you are happy! Hope you had a lot of fun in the sun, found the perfect souvenir and got the best selfies! We look forward to seeing you again on your next visit!
by A verified traveler from Hope
Posted 1 May 2024
I love the entance in hotel and was always acknowledge by the staff at the front end and by staff doing their jobs. I found their continental has a simple and quick chooses for breakfast. I also enjoybthe breafast in th Resturant. It is old hotel but it clean and warm theme.
My only drawback is I wished I had small folded latter so I could plug in hairdryer on my own. As I found the plug a little to high on the wall. I go back to this hotel in the furture.
Comment from Hotel Management
2 May 2024 by Guest Experience Manager, Hotel Management
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many happy memories! Take care and we hope you choose to stay with us on your next visit to Oahu!
by A verified traveler
Posted 1 May 2024
Occupants in the Room upstairs were smoking and making noise through late hours for two nights. The sliding door to the balcony was very hard to open and made a loud noise when sliding. There’s hardly any water pressure in the shower. The hotel is dated but it’s conveniently located close to the beach and shops. We wouldn’t stay here again. We asked for a king sized bed and got 2 double beds. Now I know why it’s cheaper than most hotels around the area
Comment from Hotel Management
2 May 2024 by Guest Experience Manager, Hotel Management
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We truly appreciate that you’ve taken a moment to provide us feedback on your most recent visit. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We take all guest discontent seriously and please know that your comments have been shared and addressed with our respective managers. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.
by A verified traveler
Posted 1 May 2024
Day staff went above and beyond. Beautiful hotel and a block away from the beach
Comment from Hotel Management
1 May 2024 by Guest Experience Manager, Hotel Management
Whoo Hoooo! So happy you are happy! Hope you had a lot of fun in the sun, found the perfect souvenir and got the best selfies! We look forward to seeing you again on your next visit!
by A verified traveler
Posted 30 Apr 2024
The workers where the best at attention to details and the housekeeping.
Comment from Hotel Management
30 Apr 2024 by Guest Experience Manager, Hotel Management
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many happy memories! Take care and we hope you choose to stay with us on your next visit to Oahu!
by A verified traveler
Posted 30 Apr 2024
It’s a good place to stay
Comment from Hotel Management
30 Apr 2024 by Guest Experience Manager, Hotel Management
A post filled with positivity! Hope your island adventure was filled with the best moments! Noho me ka hau’oli – (Be happy)
by A verified traveler
Posted 30 Apr 2024
Absolutely zero aloha spirit at the front desk. The sound-proofing is non-existent (the garbage truck woke us up at 5:25 am). It was also somehow quite humid in the room despite the AC, but otherwise I guess the room was OK.
Comment from Hotel Management
30 Apr 2024 by Guest Experience Manager, Hotel Management
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We truly appreciate that you’ve taken a moment to provide us feedback on your most recent visit. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We take all guest discontent seriously and please know that your comments have been shared and addressed with our respective managers. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.
by A verified traveler
Posted 28 Apr 2024
Staff are friendly and helpful. The area is accessible to the beach and the shopping area.
Comment from Hotel Management
29 Apr 2024 by Kris, Hotel Management
Mahalo for your fantastic review! We appreciate your support and look forward to your next visit.
by A verified traveler
Posted 27 Apr 2024
We love how close it was to the beach, staff were great and they also have washers and dryers in the basement ( at a small cost ) the view was great!
Comment from Hotel Management
29 Apr 2024 by Kris, Hotel Management
Mahalo for your review of Waikiki Resort Hotel! We're so glad you enjoyed our convenient location near the beach, friendly staff, and in-house laundry facilities.We appreciate you highlighting the positives of your stay as we strive to provide a comfortable and convenient experience for our guests. Please come back and see us again soon!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Kris, Hotel Management
Mahalo for choosing Waikiki Resort Hotel.
