Ratings based on 2,360 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Conveniently located was a great plus the down side was bedding on room 606 were hard and lot of noice
by A verified traveler
Posted 2 May 2024
Not that nice considering the price.
by A verified traveler
Posted 2 May 2024
Typical big city resort. Exactly what I expected when staying in Waikiki.
by A verified traveler
Posted 2 May 2024
Nice centrally located property. Liked the way the room was set up (partial ocean view). All staff were so helpful and incredibley kind. Very accommodating!!
by A verified traveler
Posted 1 May 2024
Great location and all the services. Will definitely return.
by A verified traveler
Posted 1 May 2024
Great hotel loved the beach access staff was very friendly and the rooms were very clean and modern
by A verified traveler
Posted 30 Apr 2024
by A verified traveler from Baldwin Park
Posted 30 Apr 2024
Showerhead keep sliding down & water control difficult to stay one temperature, awkward room couldn't use or get to telephone or clock radio on side of bed, bathroom was extremely small, sliding door in bathroom kept getting stuck,
Comment from Hotel Management
1 May 2024 by Front Desk Supervisor, Hotel Management
Aloha Maria, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. Please be advised that we are in the middle of discussing property renovations/enhancements, expected to occur early within the next two years.With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor
by A verified traveler
Posted 30 Apr 2024
Facilites are old but they keep it clean. I wasn’t thrilled with all the extra charges.
Comment from Hotel Management
1 May 2024 by Front Desk Supervisor, Hotel Management
Aloha Gisela,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We would like to advise you that the property is expecting to undergo property renovations within the next two years. It's great to know that you found the property to be clean. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
by A verified traveler
Posted 30 Apr 2024
This was our second time staying at the Outrigger Waikiki Beach. It never disappoints. A great value for the location and quality of property. It’s ideally situated in the heart of Waikiki. The pool is small but nice. This time we traveled with our 5 month old daughter. The crib we requested was in the room when we arrived and worked great. We spent extra for club access which included breakfast and happy hour drinks and snacks, none of which was spectacular but we would still do it again to save needing to find coffee and breakfast each day. Laundry on site was necessary with a baby and cost about $10/load to wash and dry. Overall we had a wonderful experience and will continue to choose this hotel whenever we return to Waikiki.
Comment from Hotel Management
1 May 2024 by Front Desk Supervisor, Hotel Management
Aloha Jennifer, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's glad to know you enjoyed our property so much that you chose to return once more! It's awesome to know that you found the property value to be high. We are also glad to know that you would go ahead and purchase the exclusive voyager 47 club lounge access again.With that being said, have a great day and please join us once more in the near future as it would be our pleasure to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
