Ratings based on 986 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
The hotel was dated and run down. It looked better in the pictures than it does in real life. Our room had 2 double beds and 1 kid sized bed. The kid bed did not have any linens and looked to be stained so my 8 year old son refused to sleep on it even with linens on. Parking was also a problem. We rented a car and needed parking but it was full. We were given other parking locations as an option so it ended ok but would have been nice to be able to park at the hotel we stayed at. What made up for it was the wonderful staff and the excellent location of the hotel. The staff always had a smile on their face, was very attentive and friendly. Another plus was having some food trucks right outside of the hotel which is super convenient.
Comment from Hotel Management
1 May 2024 by Ewa Hotel, Hotel Management
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo
by A verified traveler
Posted 27 Apr 2024
Located in a great area, bathroom needed to be cleaner but overall was good
Comment from Hotel Management
27 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!
by A verified traveler
Posted 24 Apr 2024
This property is older and a bit run down. That being said - Excellent location and amenities, especiallyfor the price. We got a room with a kitchenette and a lanai. The lanai was perfect for having coffee and watching the sun come up. The kitchenette has a mini fridge, microwave, sink and 2 burner stove.(these are also a little old and run down, but they all worked perfectly!) Some of the much, much more expensive hotels near by don't offer a fridge or a microwave at all, which we really wanted for our stay as a convenience. Ewa even provides a two person set of dishes(mugs,bowls,plates,silverware), a little bottle of dish soap and a packaged(new) sponge, which was perfect for us. Anything else you could possibly need is available at the little convenience stores just down the street. Linens were clean and neat. Housekeeping does not come every day - which they tell you up front and is no big deal. You can request Housekeeping if you need them to stop by in between their usual routine. The room really had everything - closet with hangers, luggage rack, ironing board and iron. Safe, drawers, cupboards, coffee maker, two person dining table ( in addition to the cute little cafe set on the lanai). Each bed had 3 pillows, soft, medium, and hard firmness.
Staff were very nice.
You can walk to the beach in just a couple of minutes, and the zoo, and the aquarium. Little conveniece stores are just about every 100 feet in Waikiki.
Comment from Hotel Management
27 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!!
by A verified traveler from Wotton
Posted 11 Apr 2024
Parking was very expensive and when you reserve . It not include or we dont no it charge for
Comment from Hotel Management
11 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon
by A verified traveler
Posted 10 Apr 2024
Good value and safe
Comment from Hotel Management
10 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon
by A verified traveler
Posted 6 Apr 2024
I will stay again
Comment from Hotel Management
6 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!
by A verified traveler
Posted 4 Apr 2024
Everything was excellent. Friendly staff, nice parking, fully featured rooms. This was the 3rd hotel I stayed at in Waikiki this trip and it was the best experience. Mahalo
Comment from Hotel Management
6 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!
by A verified traveler
Posted 2 Apr 2024
Thx
Comment from Hotel Management
3 Apr 2024 by Ewa Hotel, Hotel Management
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!
