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Castle at Palms at Waikīkī

2.0 star property
Castle at Palms at Waikīkī offers a tropical retreat with an outdoor pool and essential amenities just steps from Waikiki Beach Walk and Royal Hawaiian Center

Choose dates to view prices

Stay within walking distance of Waikiki attractions at Castle at Palms at Waikīkī. Enjoy an outdoor pool, on-site restaurant, and practical in-room WiFi. Guests consistently rate the amenities highly.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

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About this property

Castle at Palms at Waikīkī

  • Hotel near Ala Moana Center
  • Close to Waikiki Beach Walk and Royal Hawaiian Center, Castle at Palms at Waikīkī provides laundry facilities, a restaurant, and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Self parking (surcharge), an elevator, and a water dispenser
    • Beach towels, a 24-hour front desk, and smoke-free premises
    • Barbecue grills, tour/ticket assistance, and ATM/banking services
  • Room features
  • All guestrooms at Castle at Palms at Waikīkī have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Microwaves, coffee/tea makers, and phones

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Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 42.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GE-020-791-5008-01, 260120030267, TA-020-791-5008-01

Frequently asked questions

Does Castle at Palms at Waikīkī have a pool?

Yes, this property has an outdoor pool.

Is Castle at Palms at Waikīkī pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 42.88 per night.

What time is check-in at Castle at Palms at Waikīkī?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Castle at Palms at Waikīkī?

Check-out is at 11:00 AM.

Where is Castle at Palms at Waikīkī located?

Located in Waikiki, this hotel is within a 15-minute walk of Fort DeRussy, Ala Moana Center, and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 1 mi (2 km).

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Reviews

Reviews

6.8

8.0

Cleanliness

7.2

Amenities

6.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 6 out of 23 reviews

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very central.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
Very good location but poor , location is great , near all markets .
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service very nice & helpful. Room clean. Ideal location!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again!

Overall a nice stay. The room was of a nice size and sufficiently appointed. Check-in was easy enough of a process. Although it was a private unit within the larger hotel complex, in only a few circumstances would this be noticed. Location wise, I felt as though it was convenient for my needs. Good water pressure, firm bed.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.
Stayed 10 nights in Dec 2023
Verified

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance. Loved the location
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Convenient and well kept.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Krista

Liked: Property conditions & facilities, room comfort

Love Hawaii

I highly recommend the property it was a in a great location to shops food and beach. All walking distance. Only thing i didnt like w this Air bnb is they dont offer a parking space w the unit. And u have to pay 41 dollars a day to park. And street parking is limited 2 blocks away. Other than that the room was excellent to stay in. U have all amenities to the hotel. Highly recommend and kid friendly and rooms are very quiet. Also views of ocean and mountains so relaxing on the balcony.... 5 stars...
Stayed 9 nights in May 2025
Verified

8/10 Good

cornelis van

Liked: Cleanliness, property conditions & facilities
All went well.
Stayed 14 nights in Nov 2023
Verified

4/10 Poor

Chrissy

Disliked: Cleanliness, amenities
Room 702 We stayed here for 11 days and chose this place because it was a good deal, so expectations were realistic. Unfortunately, there were several issues that affected our stay. We were given very limited towels, including one with mold. The bathroom fan does not work, and one of the bathroom lights only worked about half the time. In Hawaii’s humidity, this caused moisture problems, and all of our clothes ended up smelling musty. The ceiling air filter is covered in dirt, and the carpet is visibly dirty. There was no can opener in the unit. There is no proper kitchen sink, so dishes have to be washed in the bathroom sink, which drains slowly and smells like old food. We were also charged $46 per night for parking, which adds up quickly and should be more clearly emphasized. On top of that, there was construction going on right next to our room on both sides, which we were not notified about when booking. The unit is functional, but it needs better maintenance, cleaning, and communication. With proper upkeep, this could be a much better place to stay. We did text the owner the remote needed new batteries and we were only given a few small garbage liners and needed more. He brought them by, just knocked once and walked right on in.
I swiped my finger over the filter, lint and dust were just caked on
Stayed 11 nights in Jan 2026
Verified

2/10 Terrible

victor

Liked: Cleanliness
Disliked: Property conditions & facilities
The bed was broken
Stayed 7 nights in Jan 2024
Verified

2/10 Terrible

Noah

Disliked: Staff & service
I would advise patrons to book directly with Aqua Palms and NOT Castle Vacations. I incurred an absurd key service charge of $36 for locking myself out of my room and to have the front desk code me a new key to get back in. This policy does not apply to guests who book through the Aqua Palms. The customer service experience also seemed to be indifferent towards the comfort and convenience of my stay, as the staff told me to take up any issues with the 3rd-party Air B&B vendor who manages the unit I stayed in. I would not book via this vendor again.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Loc

Disliked: Staff & service, amenities
Overall the stay was pleasant, but be warn you will probably not receive what you are booking. The online description is very deceiving. We thought we were booking a two bed room but when we arrived it was only one bed an a futon. No where on the description where it said the room only has one bed. When we contacted property management, they informed us there was nothing they can do and that the beds were only a suggestion/request. Our party was very frustrated that we only had one bed to share. If that was the case we would have booked at a different hotel. In addition the room is managed by a third party, making it very inconvenient if any questions arose.
Verified

6/10 Okay

Jennifer

It’s ok
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Eleonore

L hôtel nous a relogé dans une chambre pour 3 alors que l on était 4 , en rajoutant un lit de camp sans matelas Heureusement que le service client d hôtel.com a été génial et a pu nous reloger
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Haruhiko

Stayed 7 nights in Jun 2024
Verified

8/10 Good

Yuka

Stayed 11 nights in Mar 2024
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 blocks from Waikiki beach!

Stayed 10 nights in Jan 2024
Verified

2/10 Terrible

Nadab

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Ashton

Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Alice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

destiny

Disliked: Cleanliness, staff & service, property conditions & facilities