Ratings based on 956 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Hotel is very nice ,staff is excellent . Will use the property again when I come back .
Comment from Hotel Management
1 May 2024 by darrin, Hotel Management
Thank you for your kind review and ranking.
by A verified traveler
Posted 28 Apr 2024
Staff was helpful and easey checkin
Comment from Hotel Management
28 Apr 2024 by Chris - Guest Service Agent, Hotel Management
Aloha Suzanne,Thank you for your kind review. We are pleased to learn that our staff was helpful and accommodating, and that the check-in was easy and smooth. Please let us know if there is anything we may be of assistance with for the remainder of your stay, and it would be our pleasure to welcome you again in the future.Mahalo
by A verified traveler
Posted 28 Apr 2024
Nice views of harbour with flooe to ceiling windows
Comment from Hotel Management
28 Apr 2024 by Chris - Guest Service Agent, Hotel Management
Aloha Alice,Thank you for your kind review. We are pleased to learn that your stay was wonderful and that you enjoyed the views of the harbor through the expansive windows in the room. It would be our pleasure to welcome you again in the future.Mahalo
by A verified traveler
Posted 25 Apr 2024
We were upgraded to a 1 bedroom Harbour view suite and were pleasantly surprised by 5 rooms with full windows in living room and bedroom. The king bed was great !
Very friendly staff We even walked from the hotel to our Celebrity ship at Pier 2 to board and it took us 25 minutes
Comment from Hotel Management
26 Apr 2024 by Karrie, Hotel Management
Aloha,Thank you for your wonderful review. We are thrilled to learn that we could offer you with a comfortable and relaxing stay. It would be our pleasure to welcome you again! Mahalo
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by darrin, Hotel Management
Thank you for your kind ranking.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
1 May 2024 by Michael Jackson, Hotel Management
Dear Yocelin,Mahalo for taking the time to review our hotel. Please let us know if you’ve faced any issues during your time with us, we’d like to make things right.With Aloha,Michael JacksonGeneral Manager
by A verified traveler
Posted 21 Apr 2024
What a view on 35 th floor along with amazing size of apartment style of comfort and styling ....The staff is amazing support when required. This is my choice to stay upon return again ....
Comment from Hotel Management
21 Apr 2024 by Karrie, Hotel Management
Aloha,Thank you for your wonderful review. We are so glad you enjoyed your spacious apartment. We would love to welcome you for another vacation stay again inthe future. Mahalo!
by A verified traveler
Posted 20 Apr 2024
All around excellent
Comment from Hotel Management
20 Apr 2024 by Karrie, Hotel Management
Aloha! Thank you for your review. We are so pleased to learn that your stay was a wonderful experience. It would be our pleasure to welcome you again in the future! Mahalo.
by A verified traveler
Posted 19 Apr 2024
My experience was good.
Comment from Hotel Management
21 Apr 2024 by Karrie, Hotel Management
Aloha! Thank you very much for your review! We are so glad you enjoyed a wonderful stay overall. It would be our pleasure to welcome you again in the future! Mahalo
by A verified traveler
Posted 19 Apr 2024
Staff was awesome and wonderful view
Comment from Hotel Management
19 Apr 2024 by Jacky - Guest Service Agent, Hotel Management
Aloha Mohamad and thank you for sharing your lovely review. We are delighted to hear that you enjoyed your stay and that our friendly and helpful staff made you feel welcome and comfortable from beginning to end. We appreciate your kind feedback and would love to welcome you again for another fabulous stay soon. Mahalo and a hui hou (until next time)!
