Ratings based on 95 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2020 on Hotels
by A verified traveler
Posted 29 Feb 2020 on Hotels
Comment from Hotel Management
2 Mar 2020 by MY Hotel, Hotel Management
Thank you for your rating! Look forward to welcoming you in the future not before long!
by A verified traveler
Posted 21 Feb 2020
Comment from Hotel Management
2 Mar 2020 by MY Hotel, Hotel Management
Thank you for your rating! Look forward to welcoming you in the future not before long!
by A verified traveler
Posted 18 Feb 2020 on Lastminute
Comment from Hotel Management
2 Mar 2020 by MY Hotel, Hotel Management
Thank you for your rating! Look forward to welcoming you in the future not before long!
by A verified traveler
Posted 8 Dec 2019
Not a good experience. There was nobody at the front desk when I arrived or the next morning to check out. It seems they want you to call a number and send them an image of your passport (do they really think everyone will be comfortable with this?) And then they send you a message with a code to open a safe to get your key. Come on guys, whatever happened to good old fashioned face to face service? I had to wait over an hour after arriving since I wasn't comfortable sending an image of my passport to someone I hadn't even seen face to face. When I told them I wanted to get a refund since I didn't want to wait for 90mins for them to arrive they said they don't give refunds, ridiculous.
by A verified traveler
Posted 30 Oct 2019 on Lastminute
by A verified traveler from Toronto
Posted 18 Oct 2019
Although it does not look like a hotel outside, the place is nicely located in the heart of Causeway Bay. The staff are super friendly and the place is clean. The rate is more than reasonable.
Comment from Hotel Management
24 Oct 2019 by Fanny, Hotel Management
Thank you so much for your comments! We would keep trying our best to present a wondering for the guests during their journey! Look forward to welcoming you in the future not before long! Cheers:)
by A verified traveler
Posted 4 Oct 2019
by A verified traveler
Thumbs-up hospitality
Posted 3 Oct 2019 on HotelsThe room is clean & tidy with sufficient daily products & facilities.
The best is the high-quality hospitality, receptionist & owner are very considerate, flexible and warm-hearted!!!
by A verified traveler
Posted 22 Aug 2019
