Ratings based on 489 Verified Reviews

3.7 out of 5
78% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 7 Apr 2024
Condition of room & common areas weren’t matching the expectations from the photos. Toilet was dirty, specifically having “new” stains on toilet seat, when I checked in, and this didn’t give confidence on the other areas of the room. The lights were also flicking on the floor that I’m on. The only upside to the stay? The location was convenient — but there are also other hotels of similar price ranges that boasts the convenience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2024 on Hotels
2 out of 5
by A verified traveler from TORONTO

Posted 1 Jan 2024
Very poorly maintained property—shower was dirty with mildew, peeling paint, broken shower head. The room was the absolute smallest we’ve ever stayed in. Scratches and marks on the walls, dingey, felt poorly cleaned. On the upside, location was really convenient next to a metro station, close walk to Victoria Harbour, breakfast restaurant options close by. Beds were very firm and the area was quiet at night. Staff were friendly enough. Overall disappointed with value for money and would not stay there again. *** ADVICE *** GET CASH as soon as possible while STILL IN the Arrivals area (before baggage claim or immediately outside the secured zone) . Taxis do NOT take credit cards—CASH ONLY. The HK metro system is excellent and getting downtown was very fast (faster than taxi) and less expensive than taxi, by half. Study the Airport Express and metro options for getting to your hotel. Wish we had! That’s another story.
3 out of 5
by A verified traveler from KARIYA

Posted 10 Dec 2023
MRTやトラムの走るメインの通りから近いので、交通の便はかなり良いと思います。 ベッドはかなり小さいので、マットレスを足の方ににずらして対応しました。 シャワーヘッドの角度が安定しないと書かれている方がいらっしゃいましたが、自分の部屋は大丈夫でした。 冷蔵庫は無いので、冷たいものは隣のコンビニで確保です。 あと、入口の扉に遮音性が皆無なので、夜中の通路の音が気になりました。 寝るだけって割り切ることができるのならば、良いと思います。
5 out of 5
by A verified traveler

Posted 29 Nov 2023
I was surprised at how quiet the Main Street was. VERY close to the FERRY BUILDING if ur going to mainland China. Perfect !
2 out of 5
by A verified traveler

Posted 27 Nov 2023
Location is good, near central station. But thats it, nothing else. Also my weighting machine was stolen from my room by the cleaners. Room was very dirty, no hygiene. Room was very small, no place even to open my suitcase. Not pleased at all.
3 out of 5
by A verified traveler

Posted 20 Nov 2023
The conditions seemed to vary significantly between rooms, and the room I stayed in was small, but the shower pressure was strong and good. If you're coming back to the hotel just to sleep, it's sufficient in terms of price and location.
1 out of 5
by A verified traveler

Posted 1 Nov 2023
Finishing on walls are non-existing. Room is very poor looking. Hot water need to run 5 minutes before warm. Will not stay here again regardless of price
1 out of 5
by A verified traveler

Not the place for long stay

Posted 11 Aug 2023 on Hotels
Before making the reservation, I understand the room is small. Yet, couple of issues during my long stay...2 times the internet was DOWN, 1 time the electricity was DOWN (it was night time), NO hot water since day 1 (glad it was summer). On the upside, the staff were quite responsive to issues (maybe they are up to problems on frequent basis). Room cleaning service was available upon request (yes everyday) even though the quality of cleanliness is about average....
Comment from Hotel Management
16 Aug 2023 by Ivy, Hotel Management
WIFI is temporarily unavailable. Because of a sudden problem with the signal. Our hotel staff have immediately notified the network provider to deal with it.We use gas to provide hot water for bathing, It takes a few minutes will have hot water.We are more than happy to help the guest.Sorry for the inconvenience.Thank you.