Ratings based on 429 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Everything was great
Comment from Hotel Management
4 Jun 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
Your fantastic rating made our day! We're thrilled to hear that your stay with us was memorable. Ensuring a high level of service is what we aim for, and we're pleased that you experienced it firsthand. Thank you once more, and we eagerly await your next visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 2 Jun 2024
The rooms are very clean and decorated nicely. The hotel is updated.
Comment from Hotel Management
4 Jun 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
Thank you for your incredible rating! Your feedback is music to our ears, and it reinforces our belief in the power of exceptional service. We are thrilled to have had the opportunity to provide you with an unforgettable experience. As we eagerly anticipate your next visit, please rest assured that we'll go above and beyond to ensure that every moment exceeds your expectations, leaving you with lasting impressions of our hospitality.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
We're grateful for your great rating! It's fantastic to hear that your stay with us was memorable. Delivering exceptional service is our goal, and we're thrilled that we hit the mark with you. Thank you again, and we look forward to hosting you again on your next trip.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 30 May 2024
Very nice!
Comment from Hotel Management
31 May 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
We are genuinely thankful for your extraordinary rating! Your 5-star feedback inspires us and is an indication of the hard work we invest in creating memorable experiences for our esteemed guests. We're extremely pleased that you enjoyed your stay with us. Rest assured, we eagerly anticipate your return, determined to make your next stay even more special and satisfying.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 28 May 2024
When I got to the hotel I told them one person was not able to make it, they refused to reimburse me for the extra charges. The amenities was misleading said 2 free dinner per night, after multiple conversations with multiple people they offer 2 free breakfast per day. I would like to be reimbursed.
Comment from Hotel Management
31 May 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
We appreciate your feedback regarding your recent stay with us. Our goal is to offer a comfortable, convenient, and personalized experience for every guest, and your rating aids us in our ongoing quest to enhance our services. We trust the rest of your stay was pleasant, and we're thankful for selecting our property for your accommodation. We hope you'll contemplate returning in the future, as we'd love the opportunity to highlight just how exceptional our property can be.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
31 May 2024 by Guest Service Associate, Holiday Inn Long Island/I, Hotel Management
Your excellent rating brightened our day! We're thrilled to hear about your memorable stay with us. Providing top-tier service is what we strive for, and we're pleased to see that reflected in your experience. Thank you once more, and we eagerly anticipate your next visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 27 May 2024
Rooms are modern, clean and comfortable.
Comment from Hotel Management
28 May 2024 by Guest Service Associate. Holiday Inn Long Island, Hotel Management
Dear Melanie,I am ecstatic to hear that we were able to exceed your expectations with some of our exclusive offerings at Holiday Inn Long Island, specifically our beautiful guestrooms and facilities! We pride ourselves on the warm and personalized service we provide our guests, and am delighted you were able to experience this firsthand. Thank you again, and I look forward to welcoming you back the next time you are in town.Kindest regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 27 May 2024
New property, nice and comfy!
Comment from Hotel Management
27 May 2024 by Guest Service Associate. Holiday Inn Long Island, Hotel Management
Hello Rexann,Your enthusiastic review confirms your visit was nothing short of perfection. Your kind words about your stayat Holiday Inn Long Island Islip Airport East, have left us all humbled and we would like to personally thank you for your acknowledgment. We are always delighted when someone is thrilled with the details that went into providing the perfect stay. Our staff is always ready to welcome you. We like to spoil our loyal guests and we look forward to delivering unparalleled service to you in the future.Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 22 May 2024
The hotel staff where excellent, rooms where great and the restaurant next to the hotel has great food and entertainment.
Comment from Hotel Management
22 May 2024 by Guest Service Associate. Holiday Inn Long Island, Hotel Management
Hello Martha,Thank you for this fabulous review! I am grateful to you for sharing your experience. Our attentive Holiday Inn Long Island team strives to grant all of our guests’ wishes, and it warms us to know that their doting hospitality is always cherished. It is lovely to hear that you enjoyed your spacious and beautiful room and the great ambiance that surrounds our hotel. Your visits will always be anticipated and we do hope that we will have the pleasure of being able to welcome you back in the very near future.Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
by A verified traveler
Posted 20 May 2024
Clean and easy to check in
Comment from Hotel Management
22 May 2024 by Guest Service Associate. Holiday Inn Long Island, Hotel Management
Hello Sherry,Thank you for choosing Holiday Inn Long Island Islip Airport East!Our guest experience is top priority and every team member is focused on overall satisfaction. This commitment extends from guest arrival through check-in and our in-room team. And, we at thrilled that your comments reflect our commitment.Please let us know of any planned return and again, thank you!Regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East
