Ratings based on 92 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 7 Aug 2023 on Hotels
by A verified traveler
Posted 5 Jun 2023 on Hotels
by A verified traveler
Posted 3 Jun 2023
by A verified traveler
Posted 31 May 2023
by A verified traveler
Posted 11 Apr 2023
We stayed on bank holiday weekend and it was dead. The bar/pub had 3 people in it, there was no background music or atmosphere so was just a little awkward. We moved into the dining room with the intention of having dinner but changed our minds after seeing the condition. The tables appeared to be dressed all differently, I couldn’t figure out if they’d been used by previous customers or not, just presented as untidy and unclean. We sat down on one table after finding 2 chairs with seats that weren’t completely worn down but the cutlery just looked unclean and we thought it best to seek food elsewhere for dinner on both evenings. The lady who seemed to be juggling every job was very pleasant and kind, she just presented as absolutely run off her feet!
The kettle in the room was covered in dust and the bathroom was questionable, there was a weird brown mark next to the toilet under the window seal smothered across the wall, on first glance this appeared to be faeces but I think it must have been some sort of sealant that turned brown, we can only hope. The shower was dirty where people stood and there was a long strip plastic hanging off the bottom of the glass which connected to the bath. I’m not sure what to expect from a 3 star but the previous reviews for this place read very well but in reality It’s not a true reflection. We were told we were the only ones staying for breakfast and felt bad for declining so we had breakfast once, it was alright in fairness!
by A verified traveler
Lovely stay!!
Posted 30 Mar 2023 on HotelsLovely stay, meal was ok (medium steak was very well done) well presented and good portions. Very nice and welcoming staff. Whether was typical Cumbria but I was there for work so didn’t effect me
by A verified traveler
Posted 29 Jan 2023 on Hotels
Friendly people & food first rate.
by A verified traveler
Posted 13 Sep 2022
The property is badly in need of major refurbishment. On arrival, first impressions are really disappointing. The exterior of the property is scruffy looking. Our room, although spacious had filthy windows, torn curtains,very unkempt, no ambiance or atmosphere in the bar area. We stayed 2 nights, but saw only 1 other table used for breakfast. Not surprised the hotel is not busy. Wouldn’t recommend until some major changes are made. Which is shame because the surrounding are is very picturesque.
by A verified traveler
Secure bike parking and welcoming staff
Posted 6 Aug 2022 on HotelsReally welcoming and friendly staff and we had a lovely meal and delicious breakfast . We chose this hotel because of the secure motorbike parking which was great as we were on a new bike and there was a downpour during the night. We'd definitely go back.
