Ratings based on 1,477 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Vadym, On behalf of our team at Hyde Resort & Residences, Thank you for taking the time to leave your review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and are happy you included us in your travel plans. We look forward to your return.Best Regards,Anke GraichenGeneral Manager
by A verified traveler
Posted 29 May 2024
This place is awesome, staff was great and the location is perfect..
Comment from Hotel Management
29 May 2024 by front office, Hotel Management
Dear Paulo, We are delighted with your rating! It's wonderful to know that you enjoyed your stay at H Hollywood. We look forward to your next visit in the near future. Best Regards, Nelson A Perez, Front Office Manager
by A verified traveler
Posted 27 May 2024
Would definitely recommend
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Kimberly, Thank you for the outstanding rating and for your recommendation. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at Hyde Resort & Residences. We look forward to your return and wish you all the best with your future travels.Best Regards, Anke Graichen,General Manager
by A verified traveler from Fort Collins
Posted 26 May 2024
Excellent!!!
Comment from Hotel Management
26 May 2024 by General Manager, Hotel Management
Dear Mr. Begio, Thank you for staying at Hyde Resort & Residences and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Best Regards, Anke Graichen,General Manager
by A verified traveler from Forest Hills
Posted 23 May 2024
Nice and spacious rooms. Large balconies.
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Goran, Thank you for reviewing your stay at Hyde Resort & Residences. We are glad to learn you enjoyed your time with us and especially loved our spacious accommodations with a balcony. It was our pleasure to have hosted you, and we look forward to doing so again soon. Best Regards, Anke Graichen,General Manager
by A verified traveler
Posted 19 May 2024
Relaxable time
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Samuel, Thank you for your kind review. We are glad you enjoyed your time at our resort soaring directly above the Atlantic Ocean to be an airy, sensory oasis for our guests to relax and rejuvenate. We are glad you chose to stay with us at Hyde Resort & Residences and hope to see you again soon.Best Regards, Anke Graichen,General Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Nija, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyde Resort & Residences. We look forward to your return and wish you all the best with your future travels.Best Regards, Anke Graichen,General Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Maylin, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hyde Resort & Residences.Best Regards,Anke GraichenGeneral Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by front office, Hotel Management
Dear Ellen, thank you so much for taking your time to rate our property, we are delighted you enjoyed your stay at H Hollywood. We look forward to your next visit in the near future. Best Regards, Nelson A Perez, Front Office Manager
by A verified traveler
Posted 7 May 2024
They overbooked me they double charge me and still two weeks later have not received my credit in my credit card
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Luis, Thank you for sharing your review. We want to extend our apologies for not being able to provide you with a room and for the financial concern you encountered. We completely understand your frustration and the inconvenience this caused you. Your feedback, and also your patience in these matters, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Best Regards, Anke Graichen,General Manager
