Ratings based on 2,143 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Lovely space.
by A verified traveler from Forney
Posted 17 Jun 2024
At check in they announced there is a $200 per day security hold. This was not said at anytime during booking. They blame the lack of info on the "3rd party site" Thankfully we have the means to pay that type of deposit but I can't even begin to imagine how many people's vacations they have ruined by hitting them with the news of that high deposit amount once arriving. Additionally, don't go here if you want to have easy beach access. There is no direct path to the beach. You must go through ALL of the high traffic areas / entire resort to get to the ONE beach access point on the property.
by A verified traveler
Posted 16 Jun 2024
We had a great stay overall. I wish the restaurant by the pool would have remained open past 7 or 8p as it was a busy holiday weekend.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 16 Jun 2024
We didn’t like the service in the outdoor restaurant and the people dining in the restaurant were loud and their annoying children were out of control.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Michelle, Thank you for sharing your feedback. We're glad to hear you enjoyed your stay overall, though we regret that the service in our outdoor restaurant and the dining environment did not meet your expectations. We appreciate your comments and will address them with our team to improve our guest experience. For your next visit, please feel free to reach out directly to discuss any specific preferences or questions you may have. We hope to welcome you back soon.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler from Harwood Heights
Posted 16 Jun 2024
👌👌👌
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Chelsie,It's always a pleasure hearing from our guests. We're glad you enjoyed your visit, and we look forward to seeing you again soon.
by A verified traveler
Posted 15 Jun 2024
Great stay
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Sheila,Thank you for your fantastic review! We appreciate your perfect rating and are pleased you enjoyed your experience. It was a pleasure having you as our guest at The Diplomat Beach Resort Hollywood, and we cannot wait to see you again soon!
by A verified traveler from La Crosse
Posted 15 Jun 2024
Literally the most amazing view and awesome activities for kids.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Abbey,The view is fantastic, and we're so pleased it helped make your stay at The Diplomat Beach Resort Hollywood memorable. It's also great to know that you appreciated the many fun activities. If you're in the area again, please come back to see us.
by A verified traveler
Posted 14 Jun 2024
Good location
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Marianela,Thank you for your review. We're glad you enjoyed our location, and we encourage you to let us know if there is anything we can do to make your next visit worthy of a five-star rating.
