Ratings based on 370 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2024
Minor faulty fire place and tv issues. Aside from that great stay and nice staff.
Comment from Hotel Management
22 Feb 2024 by Katelyn Scimeca - AGM, Hotel Management
Thank you for providing your 4/5 rating. We greatly appreciate your input, as we are committed to utilizing every opportunity for enhancement. Your score is instrumental in guiding our improvement efforts. Should you have any specific concerns or suggestions you would like to communicate, please feel free to share them with us.
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
22 Feb 2024 by Katelyn Scimeca - AGM, Hotel Management
Thank you for providing your10/10 rating. We greatly appreciate your input, as we are committed to utilizing every opportunity for enhancement. Your score is instrumental in guiding our improvement efforts. Should you have any specific concerns or suggestions you would like to communicate, please feel free to share them with us.
by A verified traveler
Not what i expected
Posted 11 Dec 2023 on Hotelsby A verified traveler
Posted 9 Oct 2023 on Orbitz
Very nice staff and place was very clean and updated however the location was a little hard to locate in industrial area it was in but do understand why it is in this location for business purposes.
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
by A verified traveler
Room could have been cleaner
Posted 9 Oct 2023 on HotelsBathroom was not so clean (prior resident’s hair on floor behind the door & in the shower). Otherwise stay was ok.
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your bathroom condition, I can assure you this is not up to our high standards and the complaint will be forwarded to the housekeeping team. Thank you, we hope to welcome you back again soon.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
by A verified traveler
Lovely place to stay
Posted 8 Oct 2023 on HotelsComment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
by A verified traveler from EVERGREEN
Posted 1 Oct 2023 on Travelocity
The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board.
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your ice maker, we do have ice available at the desk as well. And I can assure you our elevator has been professionally repaired. Thank you, we look forward to welcoming you back soon.
by A verified traveler
Posted 26 Sep 2023
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
31 Oct 2023 by Katelyn - Guest Care, Hotel Management
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
