Ratings based on 671 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
At the hotel you can find a friendly staff comfortable beds and fresh coffee.
by A verified traveler from Farmington Hills
Posted 27 May 2024
Manager was really cool.
by A verified traveler
Posted 11 May 2024
The receptionist and he was great to work with.
by A verified traveler
Posted 6 May 2024
The beds were very comfortable, but there is some major cleaning that needs to be done.
by A verified traveler
Posted 27 Apr 2024
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by A verified traveler
Posted 1 Apr 2024
The ice machine was broken. However, an employee did offer me ice from a bag that had been purchased.
by A verified traveler
Posted 17 Mar 2024
Ok for the price. Told me to call in the morning and ask my questions bc he didn’t deal with that stuff….late checkout?!??
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
10 Mar 2024 by Allie, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 15 Jan 2024
The front desk was very proactive when I was given a room that hadn't been cleaned yet...I got a new one very fast...the new room was very clean and comfortable...my only concern was that the blackout drapes didn't cover the entire window...so only some semi-view blocking drapes were in place...which led me to believe that anyone could look into my room...management might want to re-evaluate that decision...
Comment from Hotel Management
6 Feb 2024 by Allie, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
6 Feb 2024 by Allie, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
