Ratings based on 88 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The biggest take away from the property was there was really no hot water for the showers either it was scorching or there was no hot water and when there was hot water, it only lasted for about two minutes. Although we didn’t spend a lot of time in the room, the biggest issue with this was we spent a lot of time in the ocean so when it came time to washing the salt and the outside elements off of us, it was very inconvenient considering I had a two bad two bath apartment, so none of us really had hot water. Some things they don’t tell you is when you get there you rent your bath towels it’s five dollars a towel but you do get to switch them out as much as possible so that was convenient We did have a kitchen so we were able to buy groceries and cook. The basics were there, so that was very convenient. It is a convection stove so I enjoyed cooking on that. There was a washer and dryer in the unit so that was very convenient although the washer would reset itself multiple times causing for long wash times. There were large TVs in each room all were logged into Amazon prime so that was good for downtime. Housekeeping came around. We had one very good housekeeper. She did a good thorough cleaning But the other housekeeping did do the bare minimum we ended up assisting with the mopping and taking our own trash to ensure that it was done. If you were used to traditional washcloths, the small ones they do not have them so I suggest you bring your own.
Comment from Hotel Management
4 Jun 2024 by The Palms Resort Team , Hotel Management
Thank you for sharing your review Danielle and for choosing The Palms Resort for your stay during your visit to Barbados. We are pleased to hear that you had an enjoyable stay with us overall and that you found our staff to be helpful. We are also happy to hear that you found the layout and appliances in our Two Bedroom Suite to be convenient during your visit. We do apologize for the regulation of the warm water, as the property utilizes solar water heaters and during the rainy periods, we assist in having the booster adjusted to help. Our front office team is always happy to assist guests with any inquiries or challenges upon notification. We kindly confirm that a one-time fee of USD 5.00 is applied for the use of pool towels and no fee is applied to linens or towels for the room. Our housekeeping team is always happy to assist in having rooms tidied or providing guests with fresh linens upon request, apart from routine servicing. We do value your feedback and will be sure to share it with our team. Thank you again, and we look forward to welcoming you back to The Palms Resort on a future booking.
by A verified traveler
Posted 6 May 2024
I liked the aesthetic of the property. Love the pool, and nearby beach
Comment from Hotel Management
6 May 2024 by Magy, Hotel Management
Hi Beverley, thank you very much for your review. We are happy to know you enjoyed your stay and loved our location. Do come visit us again soon!
by A verified traveler
Posted 4 May 2024
I enjoyed a fabulous, restorative stay at The Palms Resort. I hope to return before too long. A great, peaceful setting and just what was needed to ensure my first visit to Barbados was wonderful.
Comment from Hotel Management
6 May 2024 by Magy, Hotel Management
Hi Elizabeth, thank you so much for taking the time to share your experience during your stay at The Palms Resort. We are delighted to know we have met your expectations and do look forward to welcoming you back soon!
by A verified traveler
Posted 28 Apr 2024
Yes
Comment from Hotel Management
30 Apr 2024 by The Palms Resort Team, Hotel Management
Thank you for sharing your review David and we were happy to have you stay with us at The Palms Resort. We are pleased to see that you had a pleasant stay with us and our team looks forward to welcoming you back on your next visit to Barbados!
by A verified traveler
Posted 4 Apr 2024
The Palms Resort was excellent. The entire complex is very pretty with palm trees nicely placed to provide shade. The rooms were bright, clean and inviting. Each room has either a patio or balcony that you enjoy esecially at night when it's cool and the pool is lit up. Book with the Palms Resort. You wont regret it.
Comment from Hotel Management
4 Apr 2024 by The Palms Resort Team, Hotel Management
Thank you for your review Don and our team was delighted to host you at The Palms Resort! We are happy to hear that you had a pleasant stay and that you were pleased with your apartment. Thank you for staying with us during your visit to Barbados and we look forward to welcoming you back on a future booking.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
31 Mar 2024 by The Palms Resort Team, Hotel Management
Thank you for your review Auset! Our team was happy to host you at The Palms Resort and we are pleased to hear that you had an enjoyable stay with us. Thank you for choosing our hotel and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 23 Mar 2024
Awesome little gem just a short walk off the beaten path
Comment from Hotel Management
25 Mar 2024 by The Palms Resort Team, Hotel Management
Thank you for your review James! Our team is happy to hear that you enjoyed your stay with us at the Palms Resort. It was a pleasure hosting you and we look forward to welcoming you back on your next visit.
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
14 Mar 2024 by The Palms Resort Team, Hotel Management
Hi Daisy, Thank you for your review! Our team was happy to host you and to hear that you enjoyed your overall stay with us at The Palms Resort. We hope to welcome you back soon on a future visit to Barbados!
by A verified traveler
Posted 12 Feb 2024
quiet and comfortable stay with a good pool and excellent staff
Comment from Hotel Management
14 Feb 2024 by Magy, Hotel Management
Hi Ken, thank you for your review and we are delighted to know you had a comfortable stay. We look forward to welcoming you back again soon!
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
14 Feb 2024 by Magy, Hotel Management
Hi Valerie, thank you again for staying with us at The Palms Resort. We hope you had an enjoyable visit and look forward to welcoming you back in the near future.
