AM Lodge (Hoedspruit) Hotel Review

5 out of 5

by A verified traveler from laguna niguel

Posted 1 Apr 2024

Prescilla, Origin, Jessica, Chris, Devot, Eurice, & Sk made our stay unforgettable! Everything was amazing from the home to the 5 star service! As a bonus we even got to see the big 5 but that was just a pleasant surprise to accompany the fantastic stay! 10s across the board for everyone who helped us.

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023 on Hotels

5 out of 5

by A verified traveler

Posted 2 Jun 2023 on Hotels

Comment from Hotel Management

23 Jul 2023 by Shaun - Sales & Marketing Manager - AM Luxury, Hotel Management

Good Afternoon Sir,Thank you for making the time to Review your recent stay at AM Lodge.We are delighted that you enjoyed your stay with us and look forward to welcoming you back soon!

2 out of 5

by A verified traveler

Posted 27 May 2023

Nothing special, front desk not friendly...and customer service doesn't exist

Comment from Hotel Management

27 May 2023 by Shaun Boyd - Acting CEO - AM Luxury, Hotel Management

Good Evening Irina,Thank you for taking the time to review your stay at AM Lodge and bringing to our attention the experience that you had while staying with us.We value your feedback as it is the only way that we can address the service issues which you have highlighted to us.Please accept our sincere apologies for the poor service which you experienced at AM Lodge.I next will be personally travelling to AM Lodge to address the concerns which you raised.Please let us know when you are next travelling to Kruger so that we can show you the improvements which we would have made. Please accept our sincere apologies for the experience that you experienced with us at AM Lodge.

5 out of 5

by A verified traveler

Posted 2 Mar 2023 on Hotels

Comment from Hotel Management

30 Apr 2023 by Shaun Boyd - Acting CEO - AM Luxury, Hotel Management

Thank you for taking the time to Review AM Lodge.We are delighted that you enjoyed your stay with us.Looking forward to welcoming you back to AM Lodge soon!

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 2 Aug 2022

5 out of 5

by A verified traveler

Posted 20 Jan 2022

First of all the staff here is amazing, from Itu at the front desk to our awesome guides/ranger Jeffery and Grandpa, and the wait staff wants nothing more than for you to be happy! Everyone was so nice and accommodating. We stayed in the Superior for 7 days, we had 7 days of adventure. It was beautiful, exciting, lavish, and challenging at times. It is Africa and not the Crown Plaza. That is the reason we came here and we were rewarded with a lifetime of memories. You are away from the lodge and secluded which we loved. You do need a ride to the main lodge. The baboons love to come through in the morning and in the evening, we loved it every time! I miss everyone there, they treated us like family the entire time.

5 out of 5

by A verified traveler

The best safari resort

Posted 19 Jan 2022 on Hotels

Beautiful room, essentially it’s a whole structure to yourself that includes an outdoor shower. Every meal was five stars. Every game drive was amazing. Every worker was beyond kind and welcoming. This is easily the nicest hotel/resort I have ever stayed at.