Ratings based on 112 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
We stayed at La Cascada on 3 occasions during our long stay in Hanoi, leaving intermittently for some short trips. The entire staff was incredibly helpful and friendly, making our early morning or late night check-ins a breeze. They also assisted with airport transfers, communicating with tour operators, and much more. The hotel itself was clean, with large rooms, comfortable beds, and cold AC which was critical to sleeping comfortably in the summer heat. My only recommendation would be to have a locked room for luggage storage. They currently store luggage monitored by the 24/7 front desk staff.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 19 Mar 2024 on Hotels
Lovely hotel. Good location and staff were amazing
by A verified traveler
Posted 17 Mar 2024
The staff are friendly, helpful and speak English very well. The room is pretty nice. A little musty smelling but it's so humid there. No bugs, mold. Nice to have a balcony woth greenery but we didnt hang out there as quite damp. Train goes by but is not too loud. The rooster starts crowing around 5am.
by A verified traveler
Posted 13 Mar 2024
Great location and friendly staff.
by A verified traveler
Posted 4 Mar 2024
Great clean hotel,nice room, amazing staff!!! 5* Highly recommend!!
by A verified traveler
Hotel at the top of the Old Quarter.
Posted 17 Feb 2024 on HotelsThe staff at this hotel are absolutely fantastic. They were so nice and helpful and made sure we had everything we needed. I found the location odd, our room overlooked the railway line, but it was double-glazed and we heard nothing. The room was spacious and had good aircon, and the bathroom was updated. But, it was a little bit tired and lacked some home comforts. For example, the mini fridge never chilled anything.
by A verified traveler
Posted 11 Feb 2024
This place is a gem, the staff all went above and beyond to make sure I had everything I needed during the stay. They were especially great about giving a crash course on the old quarter and must stop places. The value of booking here was amazing, I highly recommend it!
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023
The staff was very friendly and professional. The facilities were clean and convenient. I was able to enjoy a peaceful sleep as there was no noise from cars or motorcycles. I highly recommend staying here!
