Ratings based on 22 Verified Reviews

3.9 out of 5
100% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Better quality price for sure in Saigon

Posted 12 Jul 2021 on Hotels
Pictures of the hotel doesn't reflect the reality. Hotel old and dirty... I will not recommand it. no elevator.
1 out of 5
by A verified traveler

Bad service and false advertising

Posted 23 Oct 2020 on Hotels
Did not managed to check in to the booked room. Staff didn't speak English and hotel do not have lifts (although advertise as multingual and have lift access). The reception lady says the only one room on the 5th floor. I cannot check-in as I had sprained back. After an hour of negotiations, the hotel refused to cancel my booking and will only pay me back partially in cash VND280,000. This is the worst experience. Never book this hotel ever.
5 out of 5
by A verified traveler

Wife approved

Posted 20 Mar 2020 on Hotels
I booked this hotel for my wife a few times for her stays in Ho Chi Minh City and she has nothing but good things to say. From the spaciousness of the rooms to the friendliness of the owner - everything made her feel comfortable during her stays. I think this is an excellent hotel at this price point.
Comment from Hotel Management
21 Mar 2020 by Saigoncucu Hotel team, Hotel Management
Thanks for your review . We are very happy when your wife were staying at our Hotel. See you and your wife next time Saigoncucu Hotel team
5 out of 5
by A verified traveler from Calgary

Posted 1 Mar 2020
Excellent staff and a great location, spoke great English and made our trip a lot easier.
Comment from Hotel Management
1 Mar 2020 by Saigoncucu Hotel team, Hotel Management
Thanks for your review . We are very happy when you were staying at our Hotel See you next time Saigoncucu Hotel team
4 out of 5
by A verified traveler

Posted 9 Jul 2019 on Hotels
Comment from Hotel Management
10 Jul 2019 by SaiGoncucu Hotel's staff, Hotel Management
Thank you so much for the review. Wish you good health and best luck in the future.
2 out of 5
by A verified traveler

Posted 7 Jun 2019 on Hotels
Not so good the bed sheet/comforter sheet. Dirty sheet has giving an itchiness problem with our skin/ giving rashes with our skin. So make sure the bed sheet changed regularly for the comfortable of your guest. Thank you! God bless!
Comment from Hotel Management
28 Jun 2019 by SaiGoncucu's Staff, Hotel Management
We're really sorry for the bad experience you had at our hotel. We will work on it immediately. We hope to see you again. Wish you best lucks and good health
4 out of 5
by A verified traveler

Posted 13 May 2019
Comment from Hotel Management
22 May 2019 by Giang, Hotel Management
Thank you so much for the review, we really apppreciate it. Wish you good health and best lucks in the future
5 out of 5
by A verified traveler

Posted 7 Mar 2019 on Hotels
Comment from Hotel Management
9 Mar 2019 by SaiGoncucu hotel, Hotel Management
Thanks Anonymous . Thank you for appreciating the quality of uor service . See you next time at the Saigoncucu Hotel , wwe always welcome you
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
2 out of 5
by A verified traveler

Posted 21 Mar 2020 on Hotels
Pas d'ascenseur alors que vous mettez sur votre site qu'il y en a un d'où notre réservation