Ratings based on 504 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Apr 2024
I would recommend this hotel, we stayed 5 nights and nothing went sideways. The room was like the photos, clean and comfortable. The pool area is nice. Just be aware that the gym was located in a bedroom and it had one treadmill, one climber and a few weights. Not really a gym feeling. The breakfast buffet was ok, but the same for all 5 days, so don’t expect a variety. The hotel is nicely located, close to all major attractions, walkable. FYI, the hotel is not really located in district 1 as advertised, so for the pick up activities, we had to walk 2-3 blocks which was fine with us.
Comment from Hotel Management
29 Apr 2024 by D, Hotel Management
Thank you so much for taking your time to write us a review! We look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
The receptionist, let my aunts check in 2 hours early without charge for another night. Thank you!
Comment from Hotel Management
29 Apr 2024 by D, Hotel Management
Thank you so much for your review!
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Good location, (slightly) quieter, easy walk to attractions and street food market. Very helpful after checkout, let us use the pool and Gym for shower before catching our evening flight home.
Comment from Hotel Management
18 Apr 2024 by D, Hotel Management
Thank you so much for taking your time to write us a review!
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Great hotel with pool. In a quieter area not too far from Ho Chi Minh's attractions. Ben Than Street food Market close by for a variety of drink and food. Walking not a problem or use Grab for transport.
Comment from Hotel Management
17 Apr 2024 by D, Hotel Management
Thank you so much for your review!
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Great location, spacious, clean room with city views and very amenable staff. If your room is facing east/has city views, you might hear loud music coming from a club nearby but the music always stopped early enough and we slept well all four nights we were there. Overall a great stay.
Comment from Hotel Management
16 Apr 2024 by D, Hotel Management
Thank you so much for your review! Hope to see you again soon.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
The rooms were clean and beautiful, the staff was helpful and friendly. The breakfast buffet was delicious. We highly recommend Orchid and will definitely be coming back.
Comment from Hotel Management
15 Apr 2024 by D, Hotel Management
Thank you for taking your time to write us a review!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Excellent service
Comment from Hotel Management
9 Apr 2024 by D, Hotel Management
Thank you so much for your review!
5 out of 5
by A verified traveler

Posted 8 Apr 2024
I enjoyed staying at this hotel. I had an excellent room that was serviced and kept clean everyday to a high standard. I had breakfast only at the hotel, as I wanted to try other restaurants in the area. The breakfast was of a high standard, with plenty of choice. I found the staff overall very helpful, polite and friendly. It was necessary to approach them regarding places to eat, organising a trip or seeking advice regarding transport on from Ho Chi Minh City. Even seeking help regarding a bathroom plug brought a swift friendly response. As a base for visiting Ho Chi Minh City I think it is ideally placed and offers good value. A special mention for the staff, as a good positive friendly response can make all the difference when staying in a hotel, especially in a country I have not visited before. I would recommend it to anybody visiting the city.
Comment from Hotel Management
9 Apr 2024 by D, Hotel Management
Thanks James for the sincere feedback. It is our pleasure to have you at Orchids Hotel. We are glad that our hospitality has given you an outstanding experience in Ho Chi Minh City. Hope to see you again soon!
5 out of 5
by A verified traveler

Posted 7 Apr 2024
good location and cleam giod services
Comment from Hotel Management
8 Apr 2024 by D, Hotel Management
Thank you for taking your time to write us a review!