Ratings based on 532 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Relatively convenient, modern hotel with a nod towards Vietnam's colonial days
by A verified traveler from Santa Rosa
Posted 25 Mar 2024
Wonderful!
by A verified traveler
Posted 17 Mar 2024
N.A
by A verified traveler
Posted 26 Feb 2024
This hotel is the reason we want to return to Saigon! The front desk, dining, and housekeeping staff were exceptional. The room was beautiful in everyway - including the Pillow Menu and high thread count sheets. Highlight of each day was the breakfast on 2nd floor. The staff and F&B supervisor there were ALL extraordinary. I can't imagine a better stay, including the perfect location, accessibility to shopping and safe walking, ATM, etc. We respect everyone's great English skills. We ate several dinners here and loved them. Finally, the gym was large, clean, and empty. Perfect! Also appreciate the reliable in-room wifi. We will be back! Not sure if we 'need' a corner room again, but it was nice to have multiple views of the busy streets.
by A verified traveler
Posted 21 Feb 2024
Only the staff at top 2 floors are a little rude as if I am a trespasser to a private property. I wore a short pant with a Nike slippers trying to get in to have a leisure drinks before sleep. They may have some dress code I guess. Worth to note a tomboy staff at the ground floor is extremely friendly and helpful. The concierge staff is also very nice to help me checking in. The luggage team is also very helpful. The room is near perfect as they provides the British standard socket. Separating bathroom with toilet is a perfect design for a couple.
by A verified traveler
Posted 21 Feb 2024
Exceptional service by all staff, from housekeeping to hospitality and concierge staff members. Great views from room very clean and very comfortable bed and great air conditioning. We were easily able to get to everywhere we wanted by foot most of the time. Excellent buffet breakfast was included.
by A verified traveler
Posted 12 Feb 2024
Excellent hotel, wonderful stay!
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024
Wonderful staff, delicious food
by A verified traveler
Posted 12 Jan 2024
Close to the main tour areas.two blocks from hop on hop off bus. Two blocks from Mt Notre Dame. 6 blocks from war museum. Very close to all the different types of food plus great restaurants on site. A tremendous rooftop bar.
