Ratings based on 111 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from BRAMPTON
Posted 5 Mar 2024
Not really
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler from Arlington
Posted 26 Sep 2023
Good for stay.
Comment from Hotel Management
20 Nov 2023 by Golden Star Hotel, Hotel Management
thank you for your words.
by A verified traveler
perfect location :)
Posted 31 May 2023 on HotelsNice stay, the location is perfect. The room was a bit small with a tiny window and the hot water/ pressure is a bit hit or miss. The breakfast was great and the staff were lovely and very helpful.
by A verified traveler from Toronto ON Canada
Need improvement on air circulation in the room.
Posted 13 Jul 2019 on HotelsWe have had a bad experience with this hotel. Even though the staff was so polite, the hotel room was so terrible. It had a very bad smell each every time we came back to the room after leaving for a day. This might due to the sewage smell entered the room with no air exhaust.
by A verified traveler from Maryland, USA
Posted 17 Dec 2018
Staffs are very nice and helpful. Location is great. But the hotel is very old. Sup room is tiny like my shoebox.
Comment from Hotel Management
16 Jan 2019 by My Qui - Receptionist , Hotel Management
Dear Mr,
Warmly greeting from Golden Star Hotel !!!
On behalf of Golden Star Hotel, we would like to thank you for your kind support to us.
Thanks for your booking at Golden Star hotel and your comment to your hotel. We try to make good services shortcomings in nearly time.
Regard.
by A verified traveler
Posted 10 Sep 2018 on Orbitz
by A verified traveler
Posted 8 Aug 2018 on Hotels
Comment from Hotel Management
2 Sep 2018 by Jimmy(Mr), Hotel Management
Dear Deanna,
Thank you so much for your kind support for us, it is so grateful to serve you. I realy appreciate your feedback to help us improve our services.
I also want to note that we has done the great meaningful change and renovation to perfect our service and accommodations.
I hope that I can have a chance to welcome you next time.
Wish you all the best!
by A verified traveler
Posted 31 Jul 2018 on Hotels
Comment from Hotel Management
2 Sep 2018 by Jimmy(Mr), Hotel Management
Dear Deanna
Thank you so much for your kind support for us, it is so grateful to serve you. I realy appreciate your feedback to help us improve our services.
I also want to note that we has done the great meaningful change and renovation to perfect our service and accommodations.
I hope that I can have a chance to welcome you next time.
Wish you all the best!
by A verified traveler
Not satisfied with my stay, left ASAP
Posted 12 Apr 2018I guess the location is quite good for party goers.
There was a dead bug in menu folder.
A faucet was loose in the bathroom making is difficult to adjust the temperature.
A staff asked me for a money amount that turned out not to be correct with shady excuses changing as I was asking more questions to better understand what was going on (Like that the boss updated the prices but it's not been printed out yet...). I suspect he tried to pocket some money on me.
Trust was broken on my side. Needless to say that I moved out ASAP and easily found an extremely satisfying (and cheaper!) place nearby.
Comment from Hotel Management
25 Apr 2018 by manager hotel, Hotel Management
Dear sir, we so sorry and we will improve pollowing, thanks and Best Regards
