Ratings based on 638 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
This was a great hotel for our stay in Ho Chi Minh. The location is very central and the hotel is well maintained. Recommended.
Comment from Hotel Management
30 Apr 2024 by Front Office Supervisor, Hotel Management
Dear Andrew,Many thanks for taking the time to share your recent experience with us. We are thrilled to know that you had a memorable stay at our great hotel when you visit Ho Chi Minh. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.We look forward to welcoming you back very soon when your travels bring you to this lively city.Best regards,Quyen Ngo (Ms.)Front Office Supervisor
by A verified traveler
Posted 28 Apr 2024
It’s an amazing hotel with wonderful staff that are very friendly and helpful. When booking you do have an option to add massages during your stay so take adventsge of that. The spa is very clean and the staff were very experienced. We had an amazing time in Ho Chi Minh City. We only stayed there for 3 nights but wished we can stay there longer.
Comment from Hotel Management
29 Apr 2024 by Front Office Supervisor, Hotel Management
Dear Victor,Thank you for spending your valuable time sharing your feedback with us.We are thrilled to hear that you had a great stay at Fusion Suites Saigon. We will surely pass your compliment to our team for them not only to maintain good service but also can elevate guest satisfaction to higher level.We hope to have the opportunity of seeing you again in the nearest future.Best Regards, Quyen Ngo (Ms.)Front Office Supervisor
by A verified traveler
Posted 13 Apr 2024
Great location. Room was very spacious and clean, would definitely stay here again.
Comment from Hotel Management
14 Apr 2024 by Front Office Shift Leader, Hotel Management
Dear Mr. Phillip,Warmest greetings from Fusion Suites Saigon.Many thanks for taking the time to share your recent experience with us. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.We look forward to welcoming you back very soon when your travels bring you to this lively city.Best regards,Quyen Ngo (Ms.)Front Office Shift Leader
by A verified traveler
Posted 5 Apr 2024
The neighbourhood is nice.
Comment from Hotel Management
5 Apr 2024 by Fusionista , Hotel Management
Dear Wing Yee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards, Tran Bui (Ms.)Fusionista
by A verified traveler
Posted 1 Apr 2024
Amazing staff and very clean rooms
Comment from Hotel Management
1 Apr 2024 by Fusionista, Hotel Management
Dear Viral, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you have been satisfied with the staff service. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.We hope to have the opportunity to see you again in the nearest future.Warm regards, Tran Bui (Ms.)Fusionista
by A verified traveler from Troy
Posted 13 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Fusionista, Hotel Management
Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards, Tran Bui (Ms.)Fusionista
by A verified traveler
Posted 13 Mar 2024
I likes this stay due to the spacious room and the staff. The breakfast was also nice!
Comment from Hotel Management
14 Mar 2024 by Fusionista, Hotel Management
Dear Mr. Scott,Warmest greetings from Fusion Suites Saigon.Thank you for taking the time to share your feedback.We are gratified to know that you are satisfied with our room, service and the enthusiasm of our team. Your feedback means a lot to our team and we take it as a motivation for us to strive and elevate our guest experience even further going forward.We hope to have the opportunity of seeing you again in the nearest future.Best regards,Quyen Ngo (Ms.)Front Office Shift Leader
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Fusionista, Hotel Management
Dear Albert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards, Tran Bui (Ms.)Fusionista
by A verified traveler from Edison
Posted 18 Jan 2024
The staff spoke English well and very courteous. Location was good easy walk to Pho Quynh best pho place.
Rooms were clean and bathroom was big.
Would stay at this hotel again.
Comment from Hotel Management
18 Jan 2024 by Eugene Lam, Hotel Management
Dear Kaylin,Thank you for your lovely feedback and we are glad that you enjoyed the stay at Fusion Suites Sai Gon.Nice choice on Pho Quynh and obviously we are thrilled to see how much you have liked it!Can't wait to see you again.Warm regards,Eugene LamFront Office Manager
by A verified traveler
Posted 9 Jan 2024
Superb breakfastl Superb staff. very comfortable room. Terrible room layout. Sink across the room from toilet. Shower floods shower and toilet area and as long as you dont mind a wet bathroom/toilet for hours its ok.
Comment from Hotel Management
10 Jan 2024 by Fusionista, Hotel Management
Dear Shishpal,Thank you for taking the time to share your experience at Fusion Suites Saigon. We’re glad to hear that you were satisfied with our breakfast and especially our staff service. Regarding the room layout, we also installed a sliding door to separate the bedroom and toilet area for a more comfortable experience for our guests. However, we do apologize for any inconvenience this has caused you. Please rest assured that we will take note of these concerns in our future renovation plan to ensure a better customer experience.We hope to have a chance to welcome you with an even more exceptional stay.Sincerely,Anh Nguyen (Ms.)Fusionista
