Ratings based on 239 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2024
The staff was very friendly, helpful, and kind. Not to mention the morning Pho breakfast was very tasty. The best we have has so far in Vietnam. The location was excellent, and it was very walkable to all the locations that we wanted to visit. If you’re looking for a Marriott stay, not your place, but if you want quaint, independently owned feel with an excellent location in a nice quiet neighbor in District 1 this is a great place for the price. We would recommend to friends and family.
We do also recommend the Spa next door for massages as they were very professional and affordable. Thank you for the hospitality.
by A verified traveler
Posted 27 Dec 2023
Family room was spacious and staff friendly.
by A verified traveler
Nothing special.
Posted 19 Dec 2023 on HotelsIf the boutique room is the only room available, I would recommend staying elsewhere. I don’t know about the other rooms, but the boutique is too small, especially for 2 people. The room is quite small and dark, the bathroom lights were insufficient and even at 5’7”, I couldn’t really sit on the toilet without me knees hitting the wall in front (very loose seat cover too). I also heard the neighbors coming in very late each night talking in the hallway. The elevator is big enough for 3-4 people max, if there are no suitcases. The listing also states it is within 10 minutes of the airport, which is definitely not the case (20 minutes if there is light traffic).
by A verified traveler
Posted 18 Nov 2023
Comment from Hotel Management
1 Dec 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
by A verified traveler
Posted 16 Oct 2023 on Hotels
Friendly staff, comfortable and perfect location - out of the buzz of the city yet close to most things within walking distance!
Comment from Hotel Management
17 Oct 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
by A verified traveler
Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
by A verified traveler
Posted 7 Oct 2023
Very clean big room staff is more than accommodating friendly family environment very pleased will return to this hotel in the future
Comment from Hotel Management
9 Oct 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
by A verified traveler from Upper Kedron
Posted 30 Sep 2023
Second stay and Ben Thanh Boutique hotel. Close to Ben Thanh market. Friendly staff and helpful with providing local information.
Comment from Hotel Management
3 Oct 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
by A verified traveler
Posted 28 Sep 2023 on Hotels
Worst hotel ever in Vietnam.
Aircon not working room was like being sat in oven. Friend paid for laundry and upon checking out was told wasn’t paid. Another friend had credit card stolen from his room. Taking payment for £820. Very dishonest staff
Comment from Hotel Management
29 Sep 2023 by Ms. An Thuong, Hotel Management
Dear our valued guest, Thank for your commentWe are very sorry to hear that . But it is not true about our hotel as you wrote. The Airconditioning works very well in your room because that is new one. We also have a proof to make sure that your friend never ever paid for laundry bill ( We checked our CCTV, and we can make sure it ) For your another friend had credit card stolen from his room, do you have any a proof ? if not, please don't talk as that is true, that is slander
by A verified traveler
Posted 4 Sep 2023
Best stuff ever
Comment from Hotel Management
5 Sep 2023 by Ms. An Thuong, Hotel Management
We thank you very much for leaving your valuable comments, which help us to be more and more perfect. We look forward to welcome you back if you come back to Vietnam in the future
