Ratings based on 42 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Very relaxing
by A verified traveler
Posted 18 Nov 2023
Front desk very nice
by A verified traveler
Posted 20 Aug 2023
I was charged USD300 per night to stay at a filthy so called hotel.
First, the photos shown on Expedia were far from actual. The room wasn't bright and the room was very, very old and had insects in the tatami room. We actually killed a small spider by the door to the balcony (inside).
Second, after we entered the room, we checked around, the open air tub in the balcony didn't have water running and when I looked up, there were dozens of spiders crawling around. There wasn't any other bathroom we could use to shower or bathe, we couldn't do it with spiders. Even though a day before I stayed at an onsen hotel with open air bath in the balcony, it wasn't anything like this.
Third, there was very old and smoke smell when we entered the room. Felt like someone has smoked inside and no one had stayed for quite some time.
Fourth, everything was old. Not classic, but old.
Fifth, the room seemed haven't cleaned and not ready for stay. Even with all lights turned on, it was still dark and creepy with all above.
How could you charge such price for this? I went to reception and told them I couldn't stay in a room with spiders. They offered us another smaller room with everything inside old and smelly, so I refused and left afterwards to stay another hotel. It was tiring as I checked in late at night and there wasn't any available room at nearby hotel so I had to drive 1 hour to Beppu to stay at a much cheaper but modern and clean hotel.
Stay away from this "hostel".
by A verified traveler
Posted 8 Jun 2023
I think that this property is for the family who has small children. The breakfast is like for kid’s menu.
The staff were nice but we felt like we had a wrong choice.
by A verified traveler from HK
Posted 10 Mar 2020
Japanese Kitsch in the best of ways!
The usual yukata and slippers and self serve amenities, but small touches like tiny cookies lovingly caressed by thin decorative paper in a glass jar (I didn't unscrew the little cap as they looked so cute), someone went to the trouble of placing a little rabbit sticker on the corner of the plastic bag containing a hair ties adorned with a pink plaid button, pink walls, slip in duvet sheets. Little whale stickers on the ground - big ones for bigs steps and small ones for small steps.
Staff are absolutely lovely! Friendly, personable, great conversation with the barista/manager/general person who had great spoken English, other staff pretty good with combination of hand gestures and pointing and much smiling.
Breakfast was good, open plan, with view of river, we didn't have dinner, but dining hall big with small areas divided for each group
Onsen was cute, inside and small outside option, with dry sauna
Coffee/lounge area further past check in counter and in-house store
- All day home make cookies of several varieties
- 3pm onwards - speciality coffee being made to order
Rest of the time, self serve
Collection of vinyl albums and reading area, also desk area
Beautiful to watch sunsetting
Not much security to speak of, can enter in from porch, but small town fell, lady left her wallet on the table and left the area
Comment from Hotel Management
15 Mar 2020 by handsome MG, Hotel Management
Thank you for your review.
We really appreciate you found this place lovely.
I'm not barista & don't speak great English, but I'm glad that you liked it.
Thank you again for describing our service precisely & hope to see you again here!
by A verified traveler
Posted 4 Jun 2024
좋았어요! 바로 강이 보여수 운치가 좋았습니다
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 10 Mar 2024
* 좋았던 점
- 모든 직원이 매우 친절했습니다. 숙소 곳곳에 세심하게 준비되고 표기된 내용들로부터 직원의 사랑을 느낄 수 있었고 덕분에 편하게 지낼 수 있었습니다. 방도 아늑했고 대욕장과 2층 식당 뷰가 정말 멋졌습니다.
* 아쉬웠던 점
- 방문한 일정 내 날씨가 매우 추워 개인실 노천탕 시설이 있는 방을 선택했지만 한번도 이용하지 못하여 아쉬웠습니다. 밤에 잘 때는 좀 추운 느낌입니다.
by A verified traveler
Awesome hotel
Posted 1 Mar 2024 on HotelsEverything was very clean and well organized to use easily. Hot spring was also great and river view that I see in the room was awesome!
I'll stay again when I can visit Hita someday!
by A verified traveler
히나노사토 산요칸
Posted 18 Feb 2024 on Hotels2월달에 방문하였습니다.
객실이 춥습니다. 여름에는 몰라도 겨울철 방문은 보온에 신경써야 될정도 입니다.
