Ratings based on 737 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Clean Hotel with a friendly staff. Rooftop bar was nice.
by A verified traveler
Posted 26 May 2024
The front desk person Samantha was super rude when we checked in.
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Kylee, thank you for highlighting your experience. The team strives to provide excellent service to our guests, and matters like this are taken seriously. We're pleased you chose to stay with us and will address your feedback with the relevant department.
by A verified traveler
Posted 26 May 2024
Very clean and excellent service. There was plenty of lively nightlife and stunning views of Melbourne from our floor. We are locals to Melbourne but wanted an excuse to stay at the town’s hot new favorite - Hotel Melby. We brought our corgi with us and everyone was so kind and courteous. We will definitely be coming back and recommending the hotel to our family and friends!
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Angeline, thank you for your wonderful review! Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is delighted you enjoyed the stay and appreciated the cleanliness and service. We're thrilled the lively nightlife and stunning views added to your experience. Our team members are happy to hear they made your corgi feel welcome too. We look forward to welcoming you back and appreciate your recommendations!
by A verified traveler
Posted 26 May 2024
This property is beautiful and walking distance to many different good and entertainment options.
Coffee shop downstairs and rooftop dining on property are both very convenient. Security on premises in the evening was appreciated.
Staff at check in were very friendly and helpful!
Wonderful experience!
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Janet, thank you for sharing your wonderful experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It is delightful to hear that you enjoyed our prime location, convenient amenities, and appreciated the security measures. Our team members are thrilled to know they made your check-in process friendly and helpful. We're looking forward to welcoming you back!
by A verified traveler
Posted 24 May 2024
I like the decoration,no pool ,I asked for some amenities and never get it all very expensive especially the food ,if you do counts is much better stayin a hotel on the beach like Crown plaza or Hilton
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Carolina, thank you for taking the time to share your thoughts. It's great to hear you appreciated the decor. We regret that you experienced some inconveniences during your stay. Your comments about the amenities and pricing have been noted. We hope to have the chance to provide a more enjoyable experience in the future.
by A verified traveler
Posted 23 May 2024
Quick enjoyable stay-thank you!
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Christina, thank you for sharing your experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled to hear you had an enjoyable stay. We look forward to welcoming you back!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Kristin, thank you for your fantastic rating! The team at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton truly appreciates your support. We're looking forward to welcoming you back for another great experience!
by A verified traveler
Posted 18 May 2024
Had a wonderful experience. Food was delicious, staff so friendly and welcoming. Will be back for sure.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Christa, thank you for your delightful review! The team at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is thrilled that you enjoyed the delicious food and felt warmly welcomed by our friendly team members. We look forward to your next visit!
by A verified traveler from Rockledge
Posted 18 May 2024
The location was great to walk to restaurants. Very clean, friendly, but the walls are thin. Could hear phone conversations next door, 2 nights from 2 different guests (so it wasnt the person being loud)
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Jenny, thank you for your wonderful feedback. Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is delighted you enjoyed the convenient location and cleanliness. Our team members appreciate your kind words. We acknowledge your comment about the thin walls and will take it into consideration. We're looking forward to welcoming you back.
by A verified traveler
Posted 17 May 2024
Awesome place to stay !
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Jordan, Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is thrilled to hear you had an awesome stay! We look forward to welcoming you back soon!
