Ratings based on 982 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 11 Jun 2024
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 9 Jun 2024
What a beautiful hotel and property! Enjoyed 2 relaxing days. Would love to visit again.
by A verified traveler
Posted 9 Jun 2024
A beautiful property. However, it’s undergoing major construction and that was not mentioned when I booked.
by A verified traveler
Posted 8 Jun 2024
Amazing place…
by A verified traveler
Posted 8 Jun 2024
Such a fun family stay. Everything is walking distance and the hotel had restaurants, clean hotel and very accommodating. Definitely recommend for a family vacation!
by A verified traveler
Posted 7 Jun 2024
Amazing stay and staff.
by A verified traveler
Posted 6 Jun 2024
The location is beautiful.
However, the staff seems very incapable.
At check-in there was a very long line as three people attended to a single person. It seemed like the five behind the desk were all in training.
Despite the “DO NOT DISTURB” sign on the door, housekeeping kept knocking on the doer well before the 11:00 am check out time.
Staff needs to be trained to correspond to the rates charged at this beautiful hotel.
Comment from Hotel Management
10 Jun 2024 by Dane Gorup Resort Manager, Hotel Management
Dear Michael, Thank you for taking the time to share your valuable feedback. Although I am glad that you enjoyed exploring our beachfront location, it is disappointing to discover the overall impression of your stay. Your feedback regarding the quality of service is greatly appreciated and will be passed along to the proper teams for improvement moving forward. I am sorry for any inconvenience experienced during your stay and hope you get the opportunity to return in the future so we can show you the amazing vacation experience you deserve. Sincerely, Dane GorupResort Manager
by A verified traveler from La Mesa
Posted 5 Jun 2024
Much closed when we were there due to remodeling
Comment from Hotel Management
10 Jun 2024 by Dane Gorup Resort Manager, Hotel Management
Dear Bruce, Thank you for sharing your thoughtful review. Our property is indeed doing some enhancement work and we are committed to minimizing the effect on our guests as much as possible. As work ebbs and flows, there are many days and times when guest impact is minimal, but if there are any concerns we will make it right. I appreciate your feedback and hope to welcome you back in the future for an improved stay. Sincerely, Dane GorupResort Manager
by A verified traveler
Posted 3 Jun 2024
Beautiful historic property, beautiful views however due to water safety swimming in the ocean; is not an option if this is a concern verify with property before booking
