Ratings based on 156 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Malakoff
Posted 22 May 2024
Bon rapport qualité prix, à proximité du centre et des commerces. Mais abords sales, et peu sécurisés (mendiants notamment dans le couloir amenant à l’hôtel )
Comment from Hotel Management
11 Jun 2024 by LA RECEPTION, Hotel Management
Merci d'avoir pris le temps de partager votre expérience avec nous. Nous sommes heureux de savoir que vous avez apprécié notre bon rapport qualité-prix ainsi que notre emplacement à proximité du centre et des commerces.Nous sommes toutefois désolés d'apprendre que l'état des abords de l'hôtel et les problèmes de sécurité vous ont causé des désagréments. Sachez que nous prenons ces préoccupations très au sérieux. Nous allons travailler en étroite collaboration avec les autorités locales et les responsables de la maintenance de la zone pour améliorer la propreté et la sécurité autour de notre établissement.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans de meilleures conditions.Cordialement,
by A verified traveler
Posted 16 May 2024
Located close to the République Beaux-Arts metro station and a twenty minute walk from Gare de Lille Europe, the hotel is positioned well for those visiting the city and looking to explore.
Can be accessed on the 1st floor after entry. Rooms are fairly small with a large bathrooms with fairly modern accessories. Service at the hotel was magnificent, friendly welcome and support for anything you might need at check-in
Comment from Hotel Management
23 May 2024 by LA RECEPTION, Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our location convenient for exploring the city and that our service met your expectations.We appreciate your comments regarding the room size and the modern bathroom accessories. It's great to know that you had a positive experience with our staff and felt well-supported during your stay.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back on your next visit to Lille.Best regards,
by A verified traveler
Posted 8 Apr 2024
Parking is not straight forward as pedestrian zone has not been updated with Google Map.
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Aziz, Hotel Management
Merci infiniment pour cette note parfaite ! Nous sommes ravis d'apprendre que votre expérience parmi nous a été si satisfaisante. Votre satisfaction est notre priorité absolue, et nous sommes reconnaissants de votre appréciation. Nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement et de continuer à vous offrir un service de qualité.Si vous avez des commentaires supplémentaires ou des suggestions pour améliorer encore votre expérience, n'hésitez pas à nous en faire part. Nous sommes toujours à l'écoute de nos clients pour nous assurer de répondre à leurs besoins et attentes.Encore une fois, merci pour votre note parfaite, et nous vous souhaitons une merveilleuse journée !Cordialement,
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
15 Feb 2024 by Jérôme, Hotel Management
merci à vous pour la bonne noteCordialement
by A verified traveler
Great stay
Posted 23 Jan 2024 on HotelsWe had a great 5 nights stay in Lille. The hotel is very clean and the staff very friendly and professional. The hotel location is very central.
Comment from Hotel Management
15 Feb 2024 by Jérôme, Hotel Management
It's a real pleasure to read good comment like your one.That is our second salary, because our guest are really important for us.See you next time Christophe.
by A verified traveler
Posted 10 Jan 2024 on Hotels
Hotel was a great little get away
Comment from Hotel Management
19 Jan 2024 by jérôme, Hotel Management
we are happy to read itBest regards
by A verified traveler
Nice place for short stay.
Posted 16 Oct 2023 on HotelsIt is very convenient and centrally located. Quiet at night. The room is tiny and it was okay for a night stay. The staff are friendly and helpful making the stay lovely.
Comment from Hotel Management
19 Oct 2023 by Jérôme, Hotel Management
Thank to talk about our welcome, it's really important for us.
by A verified traveler from Kashiwa
Posted 7 Oct 2023
Good!
by A verified traveler
Posted 2 Oct 2023 on Hotels
