Ratings based on 34 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jul 2023
The hotel was very clean, the pool too. The staff was very nice and polite. The food in the restaurant was varied and very tasty. Unfortunately, the water in the pool was quite cold for mineral water. It is located in a very convenient place, close to everything. There is a parking lot.
5 out of 5
by A verified traveler

Posted 1 Mar 2023 on Hotels
Our third stay at this hotel. Always satisfied. Friendly, helpful staff. Dinners tasty and reasonably priced. Breakfast the same each day but varied and fresh.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jul 2022 on Hotels
Amazing in all respects
5 out of 5
by A verified traveler

Posted 29 Dec 2021 on Hotels
Nice location, friendly staff, beautiful view.
4 out of 5
by A verified traveler

Posted 7 Oct 2021
I liked the room and bath. It was spacious. Bath was modern. The draining in bath was slow and inadequate. Staff a little complacent excepting Galina Marinova - front desk as resourceful employee. Our room had a very nice balcony overlooking church and mountains. That was my favourite thing. I would stay there again.
4 out of 5
by A verified traveler

Great dinners and breakfasts

Posted 2 Oct 2021 on Hotels
Can't say enough about the fine restaurant for dinner and the breakfast. Dinner menu includes European as well as Bulgarian favorites. It was great! On the minus side, though I'd used Hotels email to indicate we'd be arriving at noon, we still had to store our bags for 2 hours and come back. The Wi-Fi was fast, but erratic. There was no water in the morning for at least 2 days of our 5 night stay.
5 out of 5
by A verified traveler

Relaxing Day

Posted 31 Jul 2021 on Hotels
Night manager was very helpful and freindly. Great knowledge of the area. Rooms were big and clean. Spa temperature was amazing. All facilities were working. Breakfast was also good.
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