Ratings based on 71 Verified Reviews

4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Apr 2024
The hostel is child friendly and the staff are really helpful.
5 out of 5
by A verified traveler from Canada

Posted 23 Nov 2018
I loved how the staff took their time to explain in English. Everything was super clean and the showers were spacious and nice. The toilets were separated in a different area which I didn't mind at all. The neighborhood was quiet and very peaceful too!
Comment from Hotel Management
28 Nov 2018 by omotenashi hostel team, Hotel Management
Thank you for staying Omotenashi hostel an giving warm comments to us ! We are very happy to hear that and we expecting to seeing you again in Hiroshima ! Have a nice trip ! best regards Omotenashi hostel team
4 out of 5
by A verified traveler

Posted 14 Oct 2018
Comment from Hotel Management
15 Oct 2018 by omotenashi hostel team, Hotel Management
Thank you for staying our hostel . We look forward to seeing you again !
5 out of 5
by A verified traveler

Posted 8 Aug 2018 on Hotels
Comment from Hotel Management
12 Sep 2018 by omotenashi hostel team, Hotel Management
Thank you for your review !
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 20 Apr 2018 on Hotels
Overall good. however, it is just too far from the Hiroshima center, keep that in mind.
Comment from Hotel Management
21 Apr 2018 by omotenashi hostel, Hotel Management
Thank you for staying our hostel and your comments. yes...too far by tram from the Hiroshima center, but close to Miyajima:) If you come to Hiroshima again, please visit Miyajima and so on. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brunswick Heads Australia

Nice quiet location.

Posted 26 Sep 2017 on Wotif
Overall We were really happy with this hostel. It was a bit tricky to find . You need to take a local train from Hiroshima ( red Sanyo line to Hatsukaichi then walk down the road to the street car station and go to Jigozen (4 stops) if you want to use the JR pass . Jigozen is the name of the little town the hostel is in. We had amazing pizza at the local Italian. There are no lifts so be prepared to walk up stairs and bring slip in shoes. close to Miyajima island.
Comment from Hotel Management
15 Nov 2017 by omotenashi hostel, Hotel Management
Thank you for staying our hostel ! Also we thank for details about us ! We hope that you had nice time here in Hiroshima. We look forward to seeing you next time !
4 out of 5
by ka ying

This traveler left a rating score only Posted 10 Sep 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 23 Aug 2017
Staff's were extremely helpful, perfect location to hop on to Myajima Island.
Comment from Hotel Management
2 Sep 2017 by Omotenashi hostel, Hotel Management
Thank you for staying Omotenashi hostel and your comments ! We hope that you enjoyed staying here in Hiroshima and Miyajima island. See you next time !
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good!

Posted 1 Dec 2016 on CheapTickets
Clean and with many facilities! Great bathrooms and living room! Just, it is located far form the center. No shops close.
Comment from Hotel Management
5 Jan 2017 by Manager, Hotel Management
Thank you for your time to give us a comment! We hope you liked your stay at our hostel. Spring and autumn seasons are also pretty here , so please come back someday. We are looking forward to seeing you again in near future!
3 out of 5
by A verified traveler

Inexpensive, but quality can be better.

Posted 24 Nov 2016
The price is very low and the location is reasonably convenient. However there is weired smell in the room (perhaps the room is newly decorated?) and the wifi is not very responsive... Stayed in a youth hotel with similar price in Kyoto last year and that hotel feels better. Think there are still improvement to make.
Comment from Hotel Management
3 Dec 2016 by マネージャー, Hotel Management
Thank you for staying our hostel and your comments. We are so sorry about the smell and wifi which could not meet your expectations. We will make effort to improve that. Thank you