Ratings based on 171 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
So happy to have stayed in this hotel. Our Japanese style room was large and comfortable. The staff was also very kind and helpful. We also appreciated the genuine hot bath.
by A verified traveler
Posted 7 Apr 2024
Staff was super helpful and friendly. The front desk personnel spoke very good English and would go out of their way to help us if we had concerns or questions. This place hold many great memories of my trip to Japan, and the onsen/hot-spring did wonders for my skin. I hope to become a regular costumer of this hotel in future trips.
by A verified traveler
Posted 6 Apr 2024
If you are staying on Miyajima, this is the perfect location. Just a few min walk from the dock, and typically there is transportation waiting for guests.
by A verified traveler
Posted 28 Dec 2023
Will come back
by A verified traveler from el monte
Posted 6 Dec 2023
by A verified traveler
Posted 10 Oct 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023 on Hotels
We enjoyed our stay at Miyajima Hotel Makato very much.
Upon arrival, we were surprised to learn all shops generally close by 5pm.
Your front desk staff quickly helped to organize breakfast for us the next morning though it was very last minute.
We appreciated that very much.
They even provide transportation to the ferry terminal.
The whole team is always very attentive and ensure we are very looked after, our compliments to them for a job well done !!!
by A verified traveler
Posted 21 Aug 2023
The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.
by A verified traveler
Posted 18 Aug 2023
Staff very friendly and helpful property well maand clean
by A verified traveler
Posted 4 Aug 2023 on Hotels
