Ratings based on 166 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Wish more space in the room
by A verified traveler
Posted 20 May 2024
Really enjoyed our stay here, right in the middle of everything you want in Hiroshima. The hotel is very cute and boutique feeling. GO TO THE BAR "Poolside", we went twice in a night and it was empty and it has top notch atmosphere. Lastly the manager was super nice and very helpful with everything from luggage forwarding to running us umbrellas when he saw us leaving in some light rain.
by A verified traveler
Great Aesthetic, friendly staff and great location
Posted 21 Mar 2024 on HotelsGreat hotel based in the centre of Hiroshima. It was within walking of some great eateries and the peace garden and castle are only 10-15 min walk away. The interior is great and the Poolside bar / breakfast (no actual pool) was a unique experience. Staff were also very friendly and the room was laid out well and the wet room/ bath was a big plus. Definitely worth a stay if your visiting Hiroshima.
Comment from Hotel Management
23 Apr 2024 by KIRO HIROSHIMA, Hotel Management
Thank you very much for choosing our hotel.Please stop by again when you are in the neighborhood.
by A verified traveler
2 Nights In The city.
Posted 9 Feb 2024 on HotelsWhat an amazing experience, KIRO is in the heart of the city, with so much going on within walking distance.
The pool side bar, what a fab location, great design
Comment from Hotel Management
23 Apr 2024 by KIRO HIROSHIMA, Hotel Management
Thank you very much for choosing our hotel.Please stop by again when you are in the neighborhood.
by A verified traveler
Posted 18 Jan 2024
The rooms were not too bad
Comment from Hotel Management
23 Apr 2024 by KIRO HIROSHIMA, Hotel Management
Thank you very much for choosing our hotel.Please stop by again when you are in the neighborhood.
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 6 Dec 2023
Awesome, loved it...cant recommend more highly.
Kiro is ideally located and in our opinion a boutique property, don't hesitate to give this hotel a try.
Comment from Hotel Management
23 Apr 2024 by KIRO HIROSHIMA, Hotel Management
Thank you very much for choosing our hotel.We truly appreciate your compliments.Please stop by again when you are in the neighborhood.
by A verified traveler
Not the best
Posted 12 Nov 2023 on HotelsI was not impressed by this hotel. It felt more like a hostel than a hotel, with bunk beds in the room. I also didn't like the alley where the hotel was located, as it felt a bit dark and unsafe. Cleanliness was also the worst I've experienced in Japan (though still not bad) with some random stains on the furniture, which itself seemed a bit dated. However, the beds were comfortable, the bathroom was clean, and I found the availability of a shared kitchen very convenient, especially because breakfast was just absolutely the worst (a pancake with cheesy eggs and ice cold orange juice). Transportation was about a 10-15 minute walk, so the location was OK.
Comment from Hotel Management
13 Nov 2023 by Manager, Hotel Management
Dear Contributor.Thank you very much for choosing KIRO from amongst many hotels.We regret that we could not satisfy you overall.We take your comments about the breakfast in particular very seriously and will take them into consideration when improving our service in the future.We thank you for taking the time to express your concerns.Yours sincerelyKIRO HIROSHIMA Manager
by A verified traveler
Good location but room leaves much to be desired.
Posted 10 Nov 2023 on HotelsThe hotel is centrally located. The loft in the room is made out of cheap wood and the beds are very firm. Plus, there were long hairs in the bed and bathroom (we both have short hair). The staff is very nice however
Comment from Hotel Management
10 Nov 2023 by KIRO HIROSHIMA Manager, Hotel Management
Dear Contributor.Thank you very much for your stay at KIRO Hiroshima.Thank you also for your cooperation in posting this review.We are very sorry that we could not provide you with a comfortable room regarding the inadequate cleaning of your room. We will share this information with our cleaning staff and work to prevent a recurrence.Thank you for your compliments about our hotel staff. Please feel free to inform the front desk staff if you notice anything on your next visit, as you did this time. We will help you to solve the problem.We look forward to seeing you again.Yours sincerely
by A verified traveler
Posted 31 Oct 2023 on Orbitz
Excellent location. Very clean room. Many restaurants around. Highly recommend.
Comment from Hotel Management
3 Dec 2023 by KIRO Hiroshima, Hotel Management
Thank you very much for choosing our hotel. Our entire staff will continue to make every effort to ensure that your trip was a wonderful one. Please stop by again when you are in the neighborhood.
