Ratings based on 46 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Excellent - 10/10
Posted 11 Jan 2024 on HotelsStaff were amazing, really went above and beyond to make our stay comfortable and memorable. Beautiful view of the Torri gate from our room and complimentary shuttle available to get to and from the ferry station. Excellent.
by A verified traveler
Fantastic traditional Ryokan experience
Posted 17 Nov 2023 on HotelsFantastic Ryokan for an authentic experience on Miyajima.
They offer western style beds but the reason you would come is for the full Ryokan experience with tatami floors and futon beds!
There are many rooms with views directly of the floating gate which is truly a sight and offers a great location for walking round miyajima as it is close to the floating shrine, a 10 min walk from the main shopping streets but can be a stating point for one of the many longer walks around the island.
The staff are attentive, polite and very accomodating.
The kaiseki style dinner, heavy on the regional seafood, was truly a brilliant experience and was a seemingly unending series of beautifully presented small dishes.
The hotel itself is dated on the inside but that adds to the charm and overall experience.
There is a private onsen which you can reserve for free but sadly was fully booked during our time there which felt a missed opportunity. I do wonder if there was a way to stagger bookings to enable each guest to experience it, however we did arrive late onto the island so with more pre planning / earlier arrival time likely would have avoided this issues of our own making.
by A verified traveler
Posted 16 Nov 2023
The pillow have some kind of mold smell. Might want to be mindful as that affects my sleep
by A verified traveler
A little piece of heaven
Posted 24 Oct 2023 on HotelsWonderful stay at this large ryokan where the staff managed to make it feel like a welcome family stay. Amazing view from the rooms and welcome free “onsen” for guests. As we arrived early we were allowed 45mins to use it privately as a couple (usually segregated). We ate a Kaiseki meal at the ryokan which was enjoyable and very filling. The lovely staff both in reception and dining room were so relaxed and friendly to help some who were uncertain how to cope with traditional Japanese customs.
Sleeping was on futons on tatami mats and more comfortable than expected (though still a little hard). Rooms were enormous. Didn’t want to leave.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Excellent service. Very spacious traditional rooms with an excellent view over the shrine from the sea view rooms we booked. Inclusive evening meal was wonderful.
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
The unlucky guy
Posted 6 Sep 2023 on HotelsThe staffs are so friendly to the extra miles. On the day of my check-in, I was taking a Shinkansen from Shinagawa but it got DELAY due to the weather condition. While I was stuck in the train, the hotel staff keep on asking my location. I have never encounter before by this caring behaviour. The hotel staff said the kitchen is willing to wait for my arrival but the ferry to this hotel (Last ferry: 1030pm) so I missed it. On the next morning I took the first ferry to the island, technically I felt that the hotel will reject me. To my surprise! They still allow me to stay in for a couple of hours before the check out timing and even prepare a table of Japanese breakfast for me. I am grown man and I am about drop my tears. If you are coming to Hiroshima Itsukushima island, please do yourself a favour to BOOK this hotel as they’re are the most Passionate about hotel service and caring people I ever seen. Plus a great view of the tori gate from the window.
by A verified traveler
Posted 22 Aug 2023
I adored the view of the floating Dori gate from the window of my room. I had great views.
The Ryokan needs to be updated. There should be instructions on how to use the private bath properly as there is floating film in the water.
by A verified traveler
Posted 31 Jul 2023 on Hotels
