Ratings based on 21 Verified Reviews
4.1 Room cleanliness
4.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Farmborough Heights
Posted 6 Dec 2023
We enjoyed our stay. On arrival we expected there to be beds in both rooms, but only the two queen beds were set up. The owner gave us approval to set up the other room also. We had some trouble with the wifi, but they gave us a pocket wifi to use. They were very accommodating and responsive. Only thing was only 1 hotplate in kitchen is functioning (as 2nd one too close to wall so fire hazard so it’s inoperable). This was challenging for us as we have family allergies and booked it because it had 2 hot plates to prepare meals so we had to adapt. It worked because we only stayed 2 nights - longer would not have worked for us.
by A verified traveler
Better than a hotel
Posted 4 Jan 2023 on HotelsAmazing stay. As foreigners, we were very happy to receive check-in instructions in English, along with directions on how to find the building, use the public transportation, and even how to get to some major tourist attractions. The host, Ooshi, is super responsive and kind. The furnishings are traditional Japanese, and there is even a kotatsu. The host provided all modern amenities needed, such as air conditioning, a washer and dryer, and bath toiletries. My friends and I cannot say enough good things about this place. We loved our stay and would love to be back. Thank you so much Ooshi for your lovely home!
Comment from Hotel Management
17 Jan 2023 by Kay, Hotel Management
You're most welcome. Thank you so much for this wonderful review and for the chance to host.
by A verified traveler
Posted 21 Nov 2022 on Hotels
Spacious apartment suitable for families with young children. Loved the Tatum rooms. Beds were very comfortable, and kitchen facilities were also great. Would stay again. Owner was very friendly too.
Comment from Hotel Management
21 Nov 2022 by Kay, Hotel Management
Thank you so much for this wonderful feedback and for the chance to host you.
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 28 Apr 2024
とても綺麗で広く過ごしやすいし、場所も広島市内なのでどこにでも行きやすく、満足行くホテルでした。また機会があれば利用したいと思いました。
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
24 Apr 2024 by MJ, Hotel Management
Thank you for your positive feedback and the opportunity to host your stay.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
16 Feb 2024 by MJ, Hotel Management
Thank you for your positive feedback and the opportunity to host your stay.
by A verified traveler
Posted 26 Nov 2023
宿泊人数を変更する際の担当さんの対応に不満でした。
Comment from Hotel Management
5 Dec 2023 by MJ, Hotel Management
当ホテルをご利用いただき誠にありがとうございました。数あるホテルの中から、私どもをお選びいただいたにも関わらず、不快な思いをさせてしまいましたこと、深くお詫び申し上げます。ご意見を真摯に受け止め、サービスの向上に努めて参ります。次回はご満足いただけるよう、再びご利用いただける機会に恵まれますことを、スタッフ一同、心よりお待ち申し上げております。この度は、誠に申し訳ございませんでした。
by A verified traveler
Posted 1 Nov 2023
コンドミニアムタイプは初めて利用しました。小さな子供ありではビジネスホテルなどはやはり厳しく、今回のようなかたちを選びました。子供たちは広いので走り回ってました。一階だったので人の出入りの音や道路側でカーテンが開けれないのが残念でしたが十分コストにたいして満足できる二日間でした。駐車場も周りにたくさんありますが連携してたらいいなと思いました。ありがとうございました。
Comment from Hotel Management
2 Nov 2023 by MJ, Hotel Management
Thank you for staying, I do apologize for the noise and I hope to host you again in the future
by A verified traveler
Posted 22 Oct 2023
大人数で泊まりやすかったです
Comment from Hotel Management
24 Oct 2023 by MJ, Hotel Management
Thank you for your positive feedback and the opportunity to host your stay.
