Ratings based on 956 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Hotel was very clean and right next to the station. Great location and the surrounding area has quite a few restaurants and outdoor parks.
Comment from Hotel Management
22 May 2024 by フロント 濱中, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review of our hotel. Your valuable feedback will be utilized for our future management. We hope you will use our hotel again the next time you come to Hiroshima. Thank you very much for your stay.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Front Maeda, Hotel Management
Thank you for staying at APA Hotel Hiroshima Ekimae Ohashi. We would also like to thank you once again for taking your valuable time to post. We are very happy to receive your compliments. All of our staff will continue to strive to provide better service to our customers. We look forward to your next visit. Front Maeda
by A verified traveler from Minneapolis
Posted 13 May 2024
I had difficulty with the laundry, it was supposedly a wash and dry machine but it wasn't drying. I had to extend the dryer 5x until it was dry
Comment from Hotel Management
13 May 2024 by フロント 關口, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you very much for your valuable feedback in the midst of your busy schedule.We apologize for any inconvenience caused by our washing machine.It may take longer to dry clothes if there are too many clothes in the washing machine.Thank you very much for your stay.Front Desk Sekiguchi
by A verified traveler
Posted 11 May 2024
Love everything about Apa Hotel , spa for public, room clean , close to subway , staff extremely polite and kind , very friendly helpful courtesy. The Apa Hotel the best Hotel in Asian country . I am from Canada
Comment from Hotel Management
11 May 2024 by Front desk IGAUE, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. Thank you very much for your kind words of praise regarding our staff's service. All of us at APA Hotel Hiroshima Ekimae Ohashi will continue to make every effort to provide services that satisfy our guests. Thank you very much for taking the time to send us your message.
by A verified traveler
Posted 9 May 2024
Personal muy amable, un 7 eleven a la par del lobby y muy cerca de la estación y del centro. Lo recomendamos!
Comment from Hotel Management
9 May 2024 by フロント 村上, Hotel Management
Gracias por hospedarse en APA Hotel Hiroshima Ekimae Ohashi. Esperamos contar con su patrocinio continuo de nuestro hotel y nuestro hotel. Gracias por publicar tu reseña.
by A verified traveler
Posted 4 May 2024
Rooms are two small, because I have 2 luggages! Other than that, staff's service was excellent A1
Comment from Hotel Management
4 May 2024 by Front Sato, Hotel Management
Thank you for staying our APA HOTEL Hiroshima Ekimae-Ohashi. We appreciate that you choose our hotel in Hiroshima.APA HOTEL advocate "New urban hotel", the style is new idea in the world.The standard facility is compact room but it's pursue "High Quality", "High Function" and "Environmentally-Friendly".We were so glad to hear you were satisfied with our servive. We are making an effort to give inpression and satisfaction to guests.Thank you for taking your time to give us your precious opinion.
by A verified traveler
Posted 2 May 2024
clean and comfortable. excellent staff service
Comment from Hotel Management
2 May 2024 by フロント 關口, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay at APA Hotel Hiroshima Ekimae Ohashi.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
by A verified traveler
Posted 2 May 2024
Great location.
Comment from Hotel Management
2 May 2024 by フロント 關口, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to extend our sincere apologies for your choice of our hotel.We are very pleased to hear that you were satisfied with the location of our hotel during your stay.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
by A verified traveler
Posted 1 May 2024
You have to check in on a computer. They can hold your luggage, but you can't check in early. They have a great selection of food for breakfast. The onsen has 2 big tubs and a little tub. It was a nice hotel.
Comment from Hotel Management
1 May 2024 by Front desk IGAUE, Hotel Management
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. We are very honored that you have chosen our hotel among many hotels. As you mentioned, we have a check-in machine for our guests to complete check-in procedures. Thank you very much for your compliment about our breakfast. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Posted 29 Apr 2024
I was in a smoking room. I do not smoked but it was eye only room
Available. I was up half the night with the scent of smoke burning my nostrils.
Still, the staff was wonderful and they tried to find me a different room and mitigate the smell.
Overall decent stay. Very efficient checkin.
Comment from Hotel Management
30 Apr 2024 by Front Kai, Hotel Management
Thank you very much for using our hotel this time. However, we are very sorry to hear that your stay was not completely satisfactory.At our hotel, many hotels in Japan still have smoking rooms and floors, so please be careful when making reservations.We sincerely apologize for not being able to provide you with a satisfactory stay on this occasion.
