Ratings based on 175 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Great little hotel within 1 min walk of Himeji station. Staff were nice, japan is introducing a lot of self checkin machines which takes away from the personable experience in my opinion, but I guess others might like not talking to staff.
Room was clean and had everything I needed, typical Japanese size room. Bathroom is typical style and modern, for some it may be small but this is a typical size for this type of hotel.
Free breakfast was nice, good variety (buffet) and they are trying to avoid food wastage which is great.
All in all, nice stay and easy walk to EVERYTHING.
Comment from Hotel Management
15 Jun 2024 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
by A verified traveler from Scotch Plains
Posted 26 Apr 2024
Next to Himeji JR station. Super convenient for Himeji castle trip. The castle is in walking distance. A lot of excellent restaurants nearby or in station. Very good Japanese breakfast.
Comment from Hotel Management
28 Apr 2024 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 22 Apr 2024
Breakfast service was excellent!
Comment from Hotel Management
23 Apr 2024 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler from Farmington
Posted 5 Apr 2024
The staff was very helpful, the room is small but spotless, the breakfast was delicious with many options.
Comment from Hotel Management
7 Apr 2024 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
16 Nov 2023 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。チェック体制を強化し、少しでも早い改善に努めて参ります。この度はご多忙の中、貴重なご意見をご投稿頂き、誠にありがとうございました。
by A verified traveler
Great value and location.
Posted 2 May 2023 on HotelsOnly few steps from Himeji station on quiet side.
Friendly staff and clean room.
Comment from Hotel Management
29 Jul 2023 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.
by A verified traveler from Chesapeake VA
Posted 18 Sep 2018
Excellent location near the train station that is easy to find.
by A verified traveler
Great in all respects!
Posted 25 Apr 2018 on HotelsHotel was perfect location, immaculately clean, and comfortable in every respect. Very glad to have stayed there.
by Gordon
Good, convenient and reasonably priced.
Posted 27 Nov 2017 on HotelsThe hotel is very convenient for the JR railway station and is an easy walk away from Himeji Castle. The staff were friendly and very helpful; the young man on the front desk was particularly helpful pointing out izakayas on a map and recommending two of them. We used one of these recommended izakayas and had a wonderful evening in a lively, friendly atmosphere with locals and their families. Breakfast at the hotel was good and typically Japanese, rice, salads, chicken teriyaki, omelette, root vegetables, miso soup, tea and coffee. There were tea making facilities in the room. Rooms were of adequate size. Overall, a good hotel to stay at for a reasonable price.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
15 Jun 2024 by 東横INN姫路駅新幹線南口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今後このようなお言葉を頂く事がないよう今後もお客様の立場に立って業務に精進させて頂きます。今回は本当に申し訳有りませんでした。またのご来館心よりお待ちしております。
