Ratings based on 139 Verified Reviews

3.8 out of 5
65% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2019
Very close to the station and gets the job done.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2019 on Hotels
2 out of 5
by A verified traveler

Posted 11 Oct 2018 on Hotels
The hotel is conveniently locate near the JR Station, but it was certainly there already 40 years ago. The hotel nees badly to be refurbished. The room reeks of cigarette smoke, the toilet / bathroom are leaking. The breakfast is Japanese only and very average. The coffee is very bad. Staff does not speak English at all. I do not recommen this hotel.
3 out of 5
by A verified traveler from Athens, Greece

Posted 22 Aug 2018
close to the railway station was a positive feature; the staff was not polite; the room was small; but good price for this average hotel!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore, Singapore

Clean and decent hotel

Posted 5 Apr 2018
Onsen was great. They had a sauna too. Room was clean and they provided all essentials. Staff was great. Only thing would be that we ordered a double room but the room turned out to be a semi-double instead so the bed was a bit small.
3 out of 5
by A verified traveler from England

Hotel needs an update but handy for overnight

Posted 31 Mar 2018
This is an old hotel, our room was shabby with old furnishings and an old bathroom. But it is not expensive and is close to the railway station so convenient for an overnight stay. We had a great meal at an izakaya around the corner to the right.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient, clean and friendly.

Posted 17 Aug 2017
Despite what you read on your booking. This place does have a front deal. Friendly helpful staff. Clean tidy comfortable rooms. Very convenient for station and the castle.
4 out of 5
by LUONG

This traveler left a rating score only Posted 27 Jun 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2017 on Hotels