Ratings based on 800 Verified Reviews

4.1 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 7 Apr 2024
The room was very hot and couldn't be cooled. The bed snd pillow were very hard
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Love this hotel

Posted 18 Nov 2023 on Hotels
Clean and comfortable. Plus with onsen
5 out of 5
by A verified traveler

Posted 15 Sep 2023
Friendly staff
3 out of 5
by A verified traveler

Posted 31 Mar 2023 on Hotels
The room was so small and hardly can move. There were no place to put suitcases. No A/C. They brought us a fan. The public bath was nice.
5 out of 5
by A verified traveler

Posted 11 Jan 2022
nice place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2020 on Hotels
4 out of 5
by A verified traveler

Cheap

Posted 26 May 2020 on Hotels
It was always good value but the atmosphere is now cold. The hotel is completely inflexible about check-in times but has removed the lobby chairs. The staff are not very friendly. I don't think Covid19 warrants that. However, it is still a cheap hotel.
5 out of 5
by A verified traveler

Posted 29 Apr 2020 on Hotels
The room was non-smoking and fine, but the corridor smells smoke. It would be nice to have designated floors for smoking and non-smoking.
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