Ratings based on 183 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Family Stay
Posted 27 Feb 2024 on HotelsThe hotel was lovely except the Aircons were not working and it was SO hot and uncomfortable that we did not sleep well at all.
We were on the 5th floor, and I noticed the higher you went in the hotel, the hotter it got.
We would love to stay again but I don't see that happening on hot days, we were so looking forward to spending time in our room and relaxing but that unfortunately was not to be.
Comment from Hotel Management
2 Mar 2024 by Kind regards, Sadira Nayager General Manager, Hotel Management
Dear Anton Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, please accept our sincere apology for the issue experienced during your stay .This has been communicated with the team to rectify. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Kind Regards Sadira Nayager -General Manager , Hotel Management
Dear Alexandra Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Kind regards, Sadira Nayager General Manager, Hotel Management
Dear Julian Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, please accept our sincere apology for the problems experienced during your stay . This is not the standard of the hotel, or the stay experience we wish to give to our valued guests. Your feedback has been shared with the team to ensure this is rectified.
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 4 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Dear Karabo Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Dear Sphesihle Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 11 Sep 2023 on Hotels
Always a lovely stay at Anew Hilton Hotel.
Comment from Hotel Management
11 Sep 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Good Day Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Dear Elke Thank you for your review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 14 Aug 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Thank you for your awesome review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
by A verified traveler
Posted 14 Aug 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by Kind regards, Sadira Nayager General Manager, Hotel Management
Thank you for your awesome review on your recent stay at ANEW Hotel Hilton. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Hotel Hilton again soon!
