Ratings based on 530 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Easy access from interstate and multiple dining options within 10 minutes
by A verified traveler
Posted 10 Jun 2024
Property needs a little updating. Refrigerator didn't work, dumpster outback took up a lot of parking, ice machine not working on our floor...
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Very. Friendly great breakfast !!
Comment from Hotel Management
8 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 3 Jun 2024
great staff
Comment from Hotel Management
4 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 31 May 2024
Clean comfortable rooms
Comment from Hotel Management
1 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 30 May 2024
It was great for the most important things to me: quiet with a decent bed. I especially liked the blackout shades on the window (although the view was of a full dumpster). What little interaction I had with the staff was pleasant. I didn’t try the breakfast as I had a brunch meeting to attend. I would return if visiting the area again.
Comment from Hotel Management
1 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 30 May 2024
Very clean property with great staff
Comment from Hotel Management
1 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A verified traveler
Posted 28 May 2024
My only complaint was the breakfast was not good at all!
Comment from Hotel Management
1 Jun 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
