Ratings based on 980 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Hallways had a very bad odor. Carpet in the room looked like a crime scene. The TV in the room was a crime. Used soap and lotion in the sink area. Got what I paid for!
by A verified traveler
Posted 22 May 2024
Do not stay at this property.
Where to start?
1. Not recommended if you’re travelling with a family.
2. Appears to be more of a long-term rental, then a hotel.
3. The room was Not clean The bathtub had a stain on it that appeared to be old.
4. The room had an odd smell to it, That made me want to gag.
My wife and I are well traveled, and we both agreed that we would not spend the night in this hotel. It did not live up to the comfort Inn brand.
Note that we left this hotel after spending less than half an hour in this location. My kids, wife and I did not feel safe and wanted to leave.
We book the night at a near by Holiday Inn. They did say they were aware of the hotel.
Comment from Hotel Management
22 May 2024 by GM, Hotel Management
Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay.We regret that you did not feel safe and comfortable. Your concerns are being taken seriously, and we are working to improve. We apologize for the unclean room and unpleasant smell, and we are addressing these issues with our housekeeping team. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.
by A verified traveler
Posted 16 May 2024
This place is so cozy at a very affordable price!
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Thank you for taking the time to rate your recent stay at Comfort Inn. We are pleased to hear that you had a positive experience and gave us a 4 out of 5 rating!Your feedback is greatly appreciated, and we're glad to know that our reception and kitchen crews contributed to your enjoyable stay. We are always striving to improve and provide the best experience for our guests.If there's anything specific you feel we could improve on to make your next visit even better, please let us know. We look forward to welcoming you back in the future.
by A verified traveler
Posted 15 May 2024
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Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Thank you for taking the time to rate your recent stay at Comfort Inn. We are pleased to hear that you had a positive experience and gave us a 3 out of 5 rating!Your feedback is greatly appreciated, and we're glad to know that our reception and kitchen crews contributed to your enjoyable stay. We are always striving to improve and provide the best experience for our guests.If there's anything specific you feel we could improve on to make your next visit even better, please let us know. We look forward to welcoming you back in the future.
by A verified traveler from stillwater
Posted 8 May 2024
Just as expected
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank you for your feedback following your recent stay at Comfort Inn. We're glad to hear that your experience met your expectations.We look forward to welcoming you back for another comfortable stay in the future. If there's anything we can do to enhance your experience, please don't hesitate to let us know.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank you for your 4 out of 4 rating following your recent stay at Comfort Inn. We appreciate your positive feedback and are glad that you had a pleasant experience with us.We look forward to welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.
by A verified traveler
Posted 5 May 2024
We stayed in a king room and the room was super clean, very large and a great value for how spacious it was. The breakfast was super tasty and the staff hustled to keep the breakfast area stocked and clean. We will stay again in the future.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
We're delighted that you found your king room to be spacious, clean, and of great value. Providing comfortable and well-maintained accommodations is important to us, and we're glad that we met your expectations.It's also wonderful to hear that you enjoyed our tasty breakfast and that our staff worked hard to ensure that the breakfast area was stocked and clean. We will pass along your compliments to our team members.We look forward to welcoming you back to Comfort Inn in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 5 May 2024
easy to find from I-5. The property was clean, with an facility issue that needs to be resolved - 3 nails in the floor in front of the sink. Otherwise, a nice place to stop for the night.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Comfort Inn. We're glad to hear that you found our property easy to find from I-5 and that you appreciated the cleanliness of our facilities.We apologize for the facility issue you encountered with the nails in front of the sink. We take matters like this seriously and will address it immediately to ensure the safety and comfort of our guests.We're pleased that overall, you had a nice stay with us and found our hotel to be a convenient place to stop for the night. Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience in the future.
by A verified traveler
Posted 5 May 2024
The balcony
by A verified traveler
Posted 5 May 2024
staff are friendly , the breakfast is great and convenient, plenty of parking.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you for your kind words and positive feedback about your recent stay at Comfort Inn. We're delighted to hear that you had a pleasant experience with us.We're glad that you found our staff to be friendly and that you enjoyed our great and convenient breakfast options. Providing excellent service and a delicious breakfast experience is important to us, and we're thrilled that we met your expectations.Additionally, we're pleased that you found our parking facilities to be convenient with plenty of space available.
