Ratings based on 483 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Great stay!
by A verified traveler
Posted 1 Jun 2024
Good Place to stay
by A verified traveler
Posted 29 Apr 2024
We hope they can upgrade the wifi, that was a problem. The fact that we could open the windows and get fresh air was wonderful! Staff were very kind and understanding. Rooms were very clean!! We both slept well!!
Comment from Hotel Management
15 May 2024 by Christy, Hotel Management
Thank you for sharing your feedback with us! We're pleased to hear that you appreciated the cleanliness of our rooms, the kindness of our staff, and the ability to open windows for fresh air during your stay. We apologize for any inconvenience you experienced with our WiFi and want to assure you that we're currently in the process of upgrading our internet system to provide a better experience for our guests. We're grateful for your understanding and look forward to hosting you again in the future!
by A verified traveler
Posted 24 Apr 2024
My room was nice and clean and felt very safe for a single female traveler. I think they put me in this room with thought. The check in was awkward though..no one was there. Key exchange not secure...and no one on site if there was a problem. Room was very quiet though. The matress was heavenly ..asked employee what kind it was
.bit she had no idea! >i slept great in this room!>This room was not completely accesible. If i were in a wheelchair i could not get to the big closet .and iron.the fridge and table were blocking it. The fridge didnt work too well anyway...when turned on it will start this annoying buzzing sound. Had to turn it off.
Comment from Hotel Management
15 May 2024 by Christy, Hotel Management
Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found your room nice, clean, and safe, particularly as a single female traveler. Your comfort and security are of utmost importance to us, and we're glad that you felt well taken care of in that regard.We apologize for the awkwardness during check-in and any inconvenience caused by the lack of staff presence on-site. We understand the importance of a secure key exchange and have since implemented lockboxes for late-night check-ins to ensure a smoother process for our guests. Additionally, we are working on introducing digital pins for motel doors in the future to further enhance security and convenience.Regarding the room layout, we appreciate your feedback and will certainly look into improving accessibility for all guests, including those with mobility needs. We'll address the issue with the fridge immediately to ensure it's in proper working condition and free from any disturbances.Thank you again for bringing these matters to our attention. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for an even better experience in the future.
by A verified traveler
Posted 13 Apr 2024
Room was clean and facility was well kept. Motel is within walking distance from town.
Comment from Hotel Management
15 May 2024 by Christy, Hotel Management
Thanks for your feedback! We're glad you found our rooms clean and our facility well-kept. It's great to hear you appreciated our convenient location. We hope to see you again soon!
by A verified traveler
Posted 7 Apr 2024
So close to West Point
Comment from Hotel Management
15 May 2024 by Christy, Hotel Management
It is! We are grateful for the location and for your time with us. Hope to see you soon.
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 27 Jan 2024 on Hotels
by A verified traveler from LINDEN
Posted 22 Jan 2024
Convenient for cadets to stay, bad coffee.
by A verified traveler
Posted 22 Jan 2024
Yes
