Ratings based on 131 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vienna
Posted 3 Jun 2024
Amazing food, great facilities for SOA and treatments.
Staff could be friendlier
Comment from Hotel Management
5 Jun 2024 by Carbona, Hotel Management
Our dear guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We examined your comment and forwarded it to the relevant department head colleagues.Development is important to us, so we constantly try to carry out minor and major renovations in our hotel, introduce quality-enhancing services, and look for new guest-friendly solutions. We also pay great attention to staff training.We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team
by A verified traveler
Posted 27 May 2024
Rooms wasn’t cleaned. Staff very unfriendly. Mold in the room
Comment from Hotel Management
3 Jun 2024 by Carbona, Hotel Management
Our dear guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We examined your comment and forwarded it to the relevant department head colleagues.Development is important to us, so we are constantly trying to carry out small and large renovations in our hotel, introduce quality-enhancing services, and look for new guest-friendly solutions.We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team
by A verified traveler
Posted 1 May 2023 on Hotels
Comment from Hotel Management
3 May 2023 by Carbona, Hotel Management
Kedves Vendégünk!Köszönjük értékelését, szeretettel várjuk vissza Önt és kedves családját szállodánkba.Üdvözlettel:A Carbona csapata
by A verified traveler
Posted 27 Dec 2022 on Hotels
Comment from Hotel Management
29 Dec 2022 by Carbona, Hotel Management
Our dear guest!Thank you for sharing your comments and opinions with us!We are glad that you had a good time with us!We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team
by A verified traveler
Posted 13 Jul 2022 on Hotels
Good location and parking, nice staff, nice pools but this year the pools were not as clean as before (some mold in the outside pool), mattresses too soft and worn out, the rooms overlooking restaurant noisy because of the ventilators.
Comment from Hotel Management
17 Aug 2022 by Carbona, Hotel Management
Dear Guest!
Thank you for your rewiev, we are looking forward to your next coming.
Best wishes:
Carbona Team
by A verified traveler from Moscow
Posted 12 Sep 2021
by A verified traveler
2nights review
Posted 21 Feb 2020 on HotelsThe pictures are bit far from the reality. Equipment on the room quite old, but size of the rooms was big.Internet stable, swimsuit for free but you have to pay for slippers.
by A verified traveler
Excellent spa stay
Posted 30 Oct 2019 on HotelsNice pools (adventure, swimmig, massage) and also pools with thermal water from Lake Heviz. Very clean. Good food, excellent wi-fi, plenty of parking space. Possibbility to use pools until 18.00 on the day of departure, they lent bathing robe for free (deposit 5000 HUF). Close to city center and to Lake Heviz.
by A verified traveler
Posted 10 Oct 2019
by A verified traveler from San Jose
Posted 12 Sep 2019 on Orbitz
I liked the nearby lake and they had entertainment every evening. The staff was rude at times and do not get the hard massage or you will be in pain for days.
