Ratings based on 712 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Affordable and convenient!
by A verified traveler
Posted 29 Apr 2024
Quiet place clean
by A verified traveler
Posted 19 Jan 2024
The theme for the property is a good idea, aiming at taking advantage of the history of the building. Unfortunately, that doesn’t apply to items like towels (which were probably from the 90’s), nor the stucco, which was falling apart in the rooms. There was no hot water, which would’ve made a difference in a cold January morning, especially when I was showering before 6am.
I understand why the inconvenience of accessing the front entrance is omitted but this is a major inconvenience, especially for elder patrons.
Don’t want to be mean but in all honesty, I could not recommend anyone to stay at this hotel. Especially not at the rates they charge, which do not in any way seem commensurate with the quality of the services rendered.
by A verified traveler from Canutillo
Posted 13 Jan 2024
They gave us 1 towel that is stained, our pillows have brown stains and there is no heat in our room
by A verified traveler
Posted 11 Jan 2024
Very old noisy outsid no heater had to ask for towels very used up
by A verified traveler
Posted 8 Jan 2024
I was quite disappointed with my stay at this hotel. Firstly, the refrigerator in the room was old and in poor condition. Additionally, there was a lot of noise from the street that made it difficult to relax in the room. The temperature inside was uncomfortably cold, and even the extra blankets I requested didn't make much of a difference.
Moreover, the water pressure in the shower was extremely low, barely allowing for a lukewarm shower, which was quite frustrating. The distance from the room to the parking lot was quite extensive, especially if you have heavy luggage, navigating through stairs, crossing bridges, and streets, which proved to be a significant hassle.
by A verified traveler
Posted 23 Dec 2023
The staff was totally unprepared for our arrival. They then put us on an upper floor when a first floor room was requested and then confirmed.
by A verified traveler
Posted 8 Dec 2023 on Hotels
We were family of 6 requesting 2 rooms; they gave 2 separate rooms in 2 different buildings instead of 2 rooms together, as expected!
by A verified traveler from West Kelowna
Posted 31 Oct 2023
Overall it was great for the price! A rather unique hotel! Staff were congenial and helpful!!
Comment from Hotel Management
29 Dec 2023 by Gerencia de Hotel Suites Kino, Hotel Management
Gracias Srita. Rosalie por su amable evaluación, nos da mucho gusto que sus expectativas hayan sido superadas y que nuestros colaboradores hayan sido serviciales con usted, un placer atenderle, le esperamos próximamente, felices fiestas de fin de año.
by A verified traveler from Nogales
Posted 1 Oct 2023
Staff ready to help customers
