Ratings based on 18 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024
My wife and I stayed in the Thatch House with our 11 month old baby. At the last minute, my in-laws also happened to be in Hermanus, unfortunately the Thatch House was fully booked but the staff were very helpful in arranging for them to join us for dinner and drinks at the hotel both nights. We had a wonderful stay and they were very accommodating of our young daughter - we particularly want to thank Michaela, who was so friendly and helpful. The hotel itself is beautiful and set in immaculate grounds with stunning views. The pool was very welcome after a hot day in Hermanus and both the restaurant and breakfast were excellent.
by A verified traveler
Posted 30 Jan 2024
The most perfect start to our holiday - a couple of days to recharge and relax at The Thatch House. Staff were superb in every respect and the hotel itself was just the most amazing place to be. We loved everything from start to finish and didn’t want to leave! THE best!
by A verified traveler
Posted 13 Nov 2023 on Hotels
by A verified traveler
Posted 21 Sep 2023
Beautiful property. Specious room with super luxurious decor. Will stay here longer next time.
Comment from Hotel Management
21 Sep 2023 by Kim, Hotel Management
Dear Rupert, Thank you for choosing The Thatch House Boutique Hotel for your resent stay and for your lovely feedback. We do hope that we can welcome you back in the near future. Kind Regards, The Thatch House Team
by A verified traveler
Posted 11 Sep 2023
Amazing stay. Staff were amazing and so helpful. Our room was gorgeous!
Comment from Hotel Management
31 Oct 2023 by Kim, Hotel Management
Dear Bethany, Thank you for sharing your positive feedback :-) It was lovely having you as our guest and we hope to welcome you back soon. Kind Regards. The Thatch House Team
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 21 Sep 2021 on Hotels
Fantastic friendly staff
Comment from Hotel Management
21 Sep 2021 by Kim, Hotel Management
Dear Donovan,
Thank you for choosing The Thatch House Boutique Hotel for your recent stay in Hermanus.
It was a pleasure having you as our guests.
We hope to welcome you back in the near future.
Kind Regards,
Kim Pienaar
by A verified traveler
Spectacular
Posted 2 Feb 2020 on HotelsPerhaps the most beautifully decorated hotel we have ever stayed in. It is superb and not to be missed. Splurge for the ocean view, you won’t regret it.
by A verified traveler from San Diego
Posted 15 Sep 2019
This was one the best overall experiences we have ever had. The staff exceeded our expectations in every way. The suite was more than we could have asked for, the grounds were far more beautiful in person, and the attention to detail in every matter was incredible. I would highly recommend this booking!
Comment from Hotel Management
23 Oct 2019 by The Thatch House, Hotel Management
Good Day,
Thank you for your positive review. i'm delighted to see that you enjoyed your time with us.
It will be our pleasure to welcome you back again one day.
Thank you for taking the time to write such a lovely review.
Kind Regards,
The Thatch House Team
by A verified traveler
Posted 21 Feb 2019
The property is unique by its location and surroundings. The smallest details were acknowledged. Staff was amazingly friendly and made our wedding anniversary so special .thank you cara ,terry,and mikaella.
Amazing experience
Comment from Hotel Management
21 Mar 2019 by The Thatch House, Hotel Management
Dear Antoine,
I'm absolutely humbled by all your encouraging comments! I'll be sure to pass your review on to the rest of the team who will be thrilled with the glowing report. I hope the memories will encourage you to come back in future. We certainly would love top welcome you back!
Kind Regards,
The Thatch House Team
