Ratings based on 140 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great staff
Posted 13 Sep 2021 on HotelsGreat staff , very clean , but also very expensive hotel but that Covid for you!
Recommended
for Everyoneby A verified traveler from Boston
Close to the beach
Posted 9 Jun 2018We were looking forward to a relaxing dinner after an eight hour train trip, and made our way to the dining room. The noise (from an open gallery above the restaurant) during our entire dinner was unbearable. When we asked what the noise was, we were told it came from two people playing table football. It spoilt our entire dinner! When Expedia asked the hotel how much an upgrade would cost, the hotel told Expedia they did not offer these rooms to Expedia. We were asked to pay Euro 160 more for a lower level room, when the couple checking at the same time as us, where offered a free upgrade. Not exactly ethical.
Comment from Hotel Management
15 Jun 2018 by Marian Köpnick, Hotel Management
Dear Lizzy,
we deeply regret that your dinner was disturbed by other guests acoustically and have your suggestion taken very seriously and attached a note for our guests.
The requested upgrade we can unfortunately not compare to the booking of other guests. We are happy to advise you for a new booking to the side.
With kindly regards,
your Maritim Hotel Kaiserhof Heringsdorf.
by A verified traveler
Posted 26 Sep 2011 on Hotels
Nice hotel but very expensive breakfast. It's better to go to neighboring cafes.
by A verified traveler from Houston, Texas
good...but needs a remodel
Posted 17 Aug 2011 on HotelsGreat place to stay. It looks like it may be an older place, therefore needs to be updated a bit. Food was OK. Room was good enough. stage outside always had something going on. My only complant is the parking. It takes some getting used to...with the car elevator and all.
by A verified traveler
Posted 1 May 2024
Niemals hätte mein Mann und ich damit gerechnet, dass dieses Superior Zimmer eigentlich ein Dachzimmer wäre. Zwar mit Ostseeblick, aber einem holprigen (2 Stellen) Zugang. Der Fernseher am Bett hatte hatte ein ständiges Ruckelbild und sprang auch an und um, wenn wir den Apparat im "Wohnbereich" bedienten. Das Bad war ok, bis auf den Kosmetikspiegel. Er war in einer Höhe von 1,80m angebracht und lies sich nur hin- und her bewegen nicht rauf und runter. Als Gutwill bot man/Frau Pohl uns kostenlos 1x Kaffee und Kuchen im Wintergarten an. Wir haben es abgelehnt da wir am Tag vorher dort waren und uns der Kuchen nicht geschmeckt hat. Das Zimmer gehörte auch selbstredend nicht zu den schon renovierten. Fazit: Erfahrung macht hoffentlich klug.
by A verified traveler
Posted 12 Jun 2023
by A verified traveler
A good place for a get-away
Posted 11 Apr 2023 on HotelsThe hotel has a premium location at the seaside. Very comfortable and spacious room and a nice bathroom. Great wellness area and good restaurant/bar. Highly recommendable.
by A verified traveler
Posted 13 Mar 2023
Sehr zentral direkt an der Seebrücke, Comfort-Zimmer mit guter Größe, Balkon bekommt aber nie Sonne (Nordseite)
by A verified traveler
Posted 20 Feb 2023 on Ebookers
by A verified traveler
Posted 28 Aug 2022 on Ebookers
Es hat uns gefallen!
