Ratings based on 68 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
Family run pub and inn. As a woman travelling alone I always keep a low profile, but I was welcomed in and invited to the pub quiz ( declined after a long day of meetings but lovely to be asked!) was looked after wonderfully, and enjoyed my home cooked breakfast watching red kites fly over the River Wye. The perfect base for a trip to Hay. Thank you
by A verified traveler
Great stay, super hospitality and food
Posted 16 Feb 2024 on HotelsExcellent stay all round. Great location, wady to find by the river. Plenty of parking. Super friendly hosts. Great room with suoer bathroom. Food in the evening and breakfast was excellent.
by A verified traveler
Posted 3 Dec 2023
by A verified traveler
Posted 1 Dec 2023
I absolutely loved it, I stayed so I could travel to the Hay on Wye Winter Festival quite easily but really appreciated the view and the chill atmosphere. Would love to return!
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Super stay
Posted 11 Nov 2023 on HotelsVery welcoming, lovely room, great food. We had a lovely stay thank you.
Comment from Hotel Management
12 Nov 2023 by sally, Hotel Management
We are so glad you enjoyed your stay. We hope to see you again in the future.
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler
Posted 8 Nov 2023
I won’t be returning. The room was cold, very basic and very noisy. The evening meal choice was limited and basic. It was overpriced for what it was. The only redeeming factor was the breakfast.
Comment from Hotel Management
9 Nov 2023 by sally, Hotel Management
We are disappointed and completely disagree with your review. We feel that giving us a 1 is an insult.To address some of your points, the rooms are kept cool as not everyone likes a hot room, it is easier to heat up than cool down. Every room and en-suite has its own radiator with its own control on it. If you could not turn up the radiator or there was still no heat when you did you could have come and talked to anyone of our friendly staff who would have helped you. There are also blankets in each room for the beds in case you still feel cold.There will always be an element of noise when you book above a pub but we are usually closed by 11pm. If you want to stay somewhere that is completely quiet we suggest you book a quiet B&B, any pub will have some bar noise.The evening meal choice is not limited. There are 9 choices on the menu and 7 choices on the specials board. There is a mixture of gluten free, vegetarian and vegan options ranging from 9.50 to 13.50. We serve good quality pub grub.At no point during your stay did you bring any of your issues to a member a staff so they could help sort things out for you.
by A verified traveler
Thank you
Posted 15 Oct 2023 on HotelsOnly stayed for one night to visit Hay-on-Wye. The room was clean and comfortable. It can be a bit noisy though as there is a pub below. Food was good! Especially the apple crumble.
Comment from Hotel Management
16 Oct 2023 by sally, Hotel Management
We are glad you enjoyed your stay with us and enjoyed the home made apple crumble. We hope to see you again in the future
by A verified traveler
Posted 29 Sep 2023
fantastic and family atmosphere, staff very helpful. The food was very good and at an affordable price. I hope to go back there someday
Comment from Hotel Management
16 Oct 2023 by sally, Hotel Management
Thank you for your review. We are glad you enjoyed the atmosphere and that all our staff were helpful to you. We look forward to seeing you in the future when your plans take you this way again.
