Ratings based on 246 Verified Reviews

3.7 out of 5
73% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
4 out of 5
by A verified traveler

1 nights business trip

Posted 21 Sep 2023 on Hotels
The hotel is nice. Stay was was okay, layout is horrible, very long walk from car park with bags to some of the rooms like mine. Got lost many times, signs aren’t clear. Lack of information about hotel in the room. Restaurant shut when I arrived could only have watermelon or cake from a coffee bar.
1 out of 5
by A verified traveler

Posted 13 Sep 2023
Shabby room.Shower that did not work. Broken tiles in miniscule bathroom. Never again!
2 out of 5
by A verified traveler

A premier inn would be money better spent

Posted 29 Aug 2023 on Hotels
Arrived at 11:30pm to sit and wait 30 mins for the system to work so I could check in. Once issued a room I’m glad I was shown it as it was a maze and was placed in the further possible room even though the place was empty. Once in the room, I could tell it had not been stayed in for weeks, the bath had 2 dead moths and a spider in it, around the window the spiders had put up webs and the whole room had a smell about it. Breakfast was ok, I guess to make it healthy they give you a plate the size of a side plate to keep the portions down.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2023
3 out of 5
by A verified traveler

Old fashioned !

Posted 2 Aug 2023 on Hotels
It is a lovely venue and the Spa facilities are lovely BUT the hotel part is dated and old fashioned. TV in my room was Aldi Cello tv ! Carpets and furnishings are old fashioned. Bathroom is dated with cracked floor tiles. I think for the money and the name of Champneys it needs some money spending on it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2023