Ratings based on 994 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Very clean and quiet.
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your experience at our Hampton Inn! We're delighted to hear that we met all your expectations and that you found our hotel well-cleaned and easy to relax in. Providing a tranquil environment for our guests is important to us, and we're thrilled that we could meet your expectations in this regard.Your positive feedback means a lot to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another relaxing stay in the future.
by A verified traveler
Posted 27 Apr 2024
The front desk staff is very helpful!
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your experience at our Hampton by Hilton in Hendersonville, NC! We're thrilled to receive your 5-star rating and to hear that our front desk staff provided you with superb service. Ensuring that our guests feel welcome and well taken care of from the moment they arrive is our top priority, and we're delighted that our team made a positive impression on you.Your kind words mean a lot to us, and we will be sure to pass along your compliments to our front desk staff. We're grateful for your recognition of their efforts.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
We appreciated receiving your 5-star rating in this Expedia review. Thank you for letting us know that everything about your stay here went well. We're looking forward to continuing to serve you in the future!
by A verified traveler
Posted 22 Apr 2024
We had a nice stay, but staff was limited and so were the towels.
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your feedback with us. We're glad to hear that you had a pleasant stay overall, but we apologize for any inconvenience caused by limited staff and towels.Ensuring that our guests have a comfortable and enjoyable experience is important to us, and we regret any inconvenience caused by the shortage of towels. We will address this issue with our housekeeping team to ensure that an adequate supply of towels is available for our guests at all times.Additionally, we understand the importance of having sufficient staff available to assist our guests, and we will review our staffing levels to see how we can improve in this area.Your feedback is important to us, and we appreciate you bringing these matters to our attention.
by A verified traveler from Salem
Posted 21 Apr 2024
Clean & comfortable.
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for taking the time to share your experience at our Hampton Inn Hendersonville! We're thrilled to receive your 5-star rating and to hear that you found our hotel to be a great place to stay. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.Your positive feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.
by A verified traveler
Posted 20 Apr 2024
The room was really nice and clean. The staff was great. I would stay there again.
Comment from Hotel Management
29 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your positive experience at our Hampton by Hilton hotel in Hendersonville, NC! We're delighted to hear that you enjoyed your stay and that you found our room to be well-prepared for your arrival. Providing a comfortable and clean environment for our guests is our top priority, and we're glad that we could meet your expectations in this regard.We're also pleased to hear that our staff provided you with great service. Ensuring that our guests feel welcome and well taken care of is important to us, and we're thrilled that our team made a positive impression on you.Your willingness to stay with us again means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 13 Apr 2024
our visit was great.
Comment from Hotel Management
14 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for taking the time to share your fantastic experience at Hampton Inn Hendersonville! We are thrilled to hear that you enjoyed your time with us and that you would recommend our hotel to others.Providing exceptional experiences for our guests is our top priority, and it's gratifying to know that we succeeded in making your visit memorable.Your recommendation means the world to us, and we truly appreciate your support. Should your travels bring you back to Hendersonville, we would be honored to welcome you again for another wonderful stay.
by A verified traveler
Posted 11 Apr 2024
The beds and pillows were quite uncomfortable for me. Otherwise enjoyed the stay.
Comment from Hotel Management
14 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your feedback with us regarding your recent stay. While we are pleased to hear that you enjoyed your overall experience, we regret that the comfort of our beds and pillows did not meet your expectations.Ensuring a restful night's sleep for our guests is of utmost importance to us, and we apologize for any discomfort you may have experienced.Your comments are valuable to us as they help us identify areas for improvement. Please rest assured that we will take your feedback into consideration as we continue to strive for excellence in guest satisfaction.We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for rating our property, though we are saddened to know that not everything about your visit here met with your expectations. I hope you'll give us another chance to serve you in the future and that you will let our team know what we can do to earn a full 5-star rating from you following your next visit.
by A verified traveler from Sanford
Posted 6 Apr 2024
Great place to stay. Really enjoyed the breakfast and coffee.
Comment from Hotel Management
14 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for your glowing review of Hampton Inn in Hendersonville, NC! We are thrilled to hear that you had a great experience during your stay with us and that you particularly enjoyed our breakfast offerings and coffee.Providing a delicious and satisfying complimentary breakfast experience is one of our top priorities, and we're delighted to know that we succeeded in making your mornings enjoyable.Your positive feedback means a lot to us, and we truly appreciate you taking the time to share your experience. It will serve as encouragement for our team to continue delivering exceptional service to all of our guests.We look forward to welcoming you back on your next visit to Hendersonville, NC, and thank you for choosing Hampton Inn for your accommodation needs.
