Ratings based on 194 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Very close to the Audubon state park and old downtown, which has great shops and beautiful historic buildings. Staff were friendly and the hotel was clean.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
My room was clean and comfortable, and the maid service always made sure that the room was in great condition when I would come home after a long day's work. I was not too keen on the late 4:00 PM check in. I had been driving for 8.5 to 9 hours, and just wanted to take off my shoes and decompress, however I had to wait an additional two hours to check in. All this with a prepaid reservation.
4 out of 5
by A verified traveler

Posted 29 Mar 2024
Very clean and quiet stay. Breakfast was pretty good too
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Breakfast area poorly maintained

Posted 29 Aug 2023 on Hotels
From the time we arrived all but one employee was most helpful, curious and interested in making our stay a pleasure. We asked for a down stairs room and were allowed to stay in one. We appreciated that so much we made reservations for next year. Regard the young lady w/ the scary body art in the breakfast area, you could have stolen the refrigerator and she would not have known because she was glued to her phone. We ate breakfast each morning and I believe we say her get up twice. The breakfast area tables were not kept clean rather we had to wipe them down ourselves. She dis clean some around the food while spraying the food and everything w/ whatever was in the bottle. She expressed no concern for cleanness or condition of the breakfast area including the food.
5 out of 5
by A verified traveler

Posted 28 Aug 2023
No problems at all.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jul 2023 on Orbitz
5 out of 5
by A verified traveler

Posted 27 May 2023
I just like Holiday Inn Express. I don’t believe I have stayed at a bad one. I’ve stayed at several HIE, staff has been nice and friendly and the rooms are nice and clean. Really like the cinnamon rolls at breakfast also.
3 out of 5
by A verified traveler

Posted 17 Apr 2023
Toilet wouldn’t flush and the tub had issues. The front desk staff the morning I was leaving was unfriendly and not helpful