Ratings based on 135 Verified Reviews
2.4 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2022
This hotel is a dump, I spent 13 weeks there because of my job because it was the cheapest in the area and I was to lazy to negotiate a weekly rate with other hotels. Most of their money comes from people on welfare. In 13 weeks room not cleaned once, loud music all night long and hotel was in disrepair.
by A verified traveler
Worst Hotel Experience
Posted 8 Mar 2022 on HotelsWe booked this hotel on short notice to get a few hours of sleep while driving from Washington DC to Atlanta GA. When we arrived to the hotel, the doors to the front lobby were locked, there was a handwritten sign on the door "sorry, we are fully booked" and no one was at the front desk, nor picking up the phone. When I requested a refund as we were clearly not provided with accommodation services, the hotel "chose to obide by their no-cancelation policy"!! I strongly discourage anyone from booking at this hotel!
by A verified traveler
Posted 23 Jan 2022 on Hotels
Comment from Hotel Management
24 Jan 2022 by Bryce, Hotel Management
Hi Shaunice, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce
by A verified traveler
Posted 19 Jan 2022 on Hotels
Comment from Hotel Management
21 Jan 2022 by Ammy, Hotel Management
Hi, Dominic! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.
by A verified traveler
SMH!
Posted 4 Dec 2021 on HotelsFirst they couldn’t find my reservation. Saying that hotels.com don’t tell them that they get reservations though them. Then they tell me they don’t have a room for us. The. They find one. One that is full of roaches. No towels dirty bath tub. Roaches in the fridge. Remote dosnt work for the tv. Cigarette burns in the sheet and the mattress. Loud people outside at all hours of the night being really loud. I have never had a worse experience at a hotel in my life.
Comment from Hotel Management
8 Dec 2021 by Ammy, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
by A verified traveler
Posted 3 Dec 2021
i don’t even sleep in the room i sleep in my truck it had way too many roaches
Comment from Hotel Management
8 Dec 2021 by Cheshta, Hotel Management
Hi, Zachary! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
by A verified traveler
Nasty shouldn’t be on the hotels app
Posted 2 Dec 2021 on HotelsThe room had black mold, roaches, no pillows, no towels, the sheets and bathroom was dirty and the door was broke letting in cold air.
Comment from Hotel Management
3 Dec 2021 by Cheshta, Hotel Management
Hi, Dewayne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
by A verified traveler
Posted 8 Nov 2021 on Hotels
Infestation of roaches
Comment from Hotel Management
11 Nov 2021 by Cheshta, Hotel Management
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
by A verified traveler
Posted 13 Oct 2021
Nothing this place needs
to be shut down i never checked in after 3 hours of waiting the worst i ever dealt with then i,m contacting my bank because i was charged but never got a room
Comment from Hotel Management
14 Oct 2021 by Ammy, Hotel Management
We are sorry to know this, Robert! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
by A verified traveler
Posted 5 Sep 2021
Couldnt spend more than 5 minutes in the room. It was disgusting, wasnt clean, smoke alarm was missing with wires hanging out, the tv didnt have any cable, the remote had no batteries, curtains were duct taped closed, the door didnt even lock, couldnt find a light switch and had to trip over the bed to even find the lamp. Having to go through a 3 ring circus to get my money back.
Comment from Hotel Management
17 Sep 2021 by Ammy, Hotel Management
Hi, Christina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.
