Ratings based on 28 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2023
by A verified traveler
Posted 23 Sep 2022
Another brilliant YHA offering great value for money. I stayed in a private room that had a fantastic sea view and everything was spotlessly clean. Staff were friendly and welcoming and the optional breakfast is worth it and has a lot of choice. Location is at the top of a steep hill but only a 5 minute walk to the harbour.
Comment from Hotel Management
25 Sep 2022 by YHA Coverack Team, Hotel Management
Hi Laura, Thank you for your kind review! We're glad you enjoyed your stay and hope to see you again soon.
by A verified traveler
Arrival beware
Posted 15 Sep 2022 on HotelsOn arriving I was asked to produce an identity card/passport etc. I was informed that unless I produced it I would not be allowed to stay. I had travelled 300 miles from the other side of London to be greeted like I was some sort of criminal. I didn't have a passport or identity with a photo ( normal in England) and the guy on the reception said ok unless you produce it you cant stay. I am not sure where it says that on your web page but I certainly wasnt aware of it . I live in a country that doesn't have ID cards so why would YHA need it? In the end after much protesting by me, I was told if I had two credit cards in my name I could stay. It was an unpleasant experience, to say the least. Apart from that, it was ok. The room was fine and parking easy and an amazing view from my room. You just need to train staff a bit more in how to deal with stressed customers as I was after I arrived and informed I couldn't stay.
Comment from Hotel Management
25 Sep 2022 by YHA Coverack Team, Hotel Management
Hi David,We're sorry to hear that you had a stressful arrival at the hostel. Asking for photo ID is standard procedure across all our hostels, and is an important part of our safeguarding practices. In the absence of photo ID, we can take two bank cards as a last resort. Information regarding this will have been sent as part of our correspondence at the time of booking. Thank you for feeding back your experience to us, as this will help us to review the way we communicate this requirement to guests at check-in. We are glad you enjoyed the rest of your stay.
by A verified traveler
Posted 31 Aug 2022 on Hotels
by A verified traveler
Posted 23 Oct 2021
Excellent setting excellent staff an excellent value for money
Comment from Hotel Management
23 Oct 2021 by Yah Coverack Team, Hotel Management
Hi Peter,
thank you for your enthusiastic review, we really appreciate it.
Come visit us again next year!
by A verified traveler
Excellent room
Posted 7 Aug 2021 on HotelsComment from Hotel Management
7 Aug 2021 by YHA Coverack Team, Hotel Management
Hi Reita, glad to see that you enjoyed your stay with us.
Come visit us again!
by A verified traveler
Coverack YHA
Posted 26 Jul 2021 on HotelsIt was very clean.
The night was very expensive for what was provided. £109 did not include any tea or coffee in the room, no private bathroom, sleeping on a double bed under a bunk bed with a plastic mattress.
Only one pillow each. No table in the room. No coat hangers. So many rules! Very overpriced.
Comment from Hotel Management
1 Aug 2021 by YHA Coverack Team, Hotel Management
Dear Guest,
we're sorry to hear that the room didn't meet your expectations, that is the price for a three people room and I'm guessing that you probably stayed with us during a week end as on a week day that same room comes for £99.
Your comment about the rules that we had in place up until a few weeks ago was still dictated by the restrictions, we're sorry that did let you enjoy your stay fully but at the moment the kitchen and other common areas are open to the public again.
Regards.
by A verified traveler
Posted 18 Jul 2021 on Hotels
Comment from Hotel Management
1 Aug 2021 by YHA Coverack Team, Hotel Management
Hello Mgdalena, thank you for finding the time to leave us a rating. See you next time!
by A verified traveler
YHA
Posted 17 Jun 2021 on HotelsI always find the YHA hostels Good value for money! They are very thorough with their cleanliness during corona and everything went very smoothly
Comment from Hotel Management
18 Jun 2021 by Angela - Team Member, Hotel Management
Dear Guest,
thank you very much for your review!
Since reopening we had indeed to put in place new procedures to guarantee the safety of our guests and staff.
We're glad to see that we managed to run everything without effecting your stay.
See you next time!
by A verified traveler
Posted 14 Jun 2021
The property felt quite dated and the outside was in poor condition.
Comment from Hotel Management
18 Jun 2021 by Angela - Team Member, Hotel Management
Dear Guest,
we're sorry to hear that the property didn't meet your expectations, it is an original Victorian building and it surely shows some signs of the time.
We hope that although that you had an enjoyable stay.
Regards,
